When going to https://rokkmedia.atlassian.net/login? and clicking one the Unable to access your account? link and going to https://rokkmedia.atlassian.net/login/forgot you can get the password reset link email but when you click on the button it will redirect you to the reset password page but the authentication pop-up comes up. If you cancel / exit it will redirect you to https://rokkmedia.atlassian.net/login where you can't cahnge the password.