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  1. Identity
  2. ID-61

Password reset link requires user login crowd REST end user authentication

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Medium Medium
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      When going to https://rokkmedia.atlassian.net/login? and clicking one the Unable to access your account? link and going to https://rokkmedia.atlassian.net/login/forgot you can get the password reset link email but when you click on the button it will redirect you to the reset password page but the authentication pop-up comes up. If you cancel / exit it will redirect you to https://rokkmedia.atlassian.net/login where you can't cahnge the password.

        1. Screen Shot 2014-06-25 at 4.56.18 PM.png
          370 kB
          JordanA

            [ID-61] Password reset link requires user login crowd REST end user authentication

            Michael Andreacchio made changes -
            Workflow Original: reviewflow [ 787490 ] New: JAC Bug Workflow v3 [ 3257953 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Rockert (Inactive) made changes -
            Component/s Original: User management [ 33497 ]
            Eric S (Inactive) made changes -
            Status Original: Implemented [ 10025 ] New: Resolved [ 5 ]
            Paul Greig made changes -
            Component/s New: User Management [ 33497 ]
            Component/s Original: User Management [ 27790 ]
            Key Original: CLOUD-7243 New: ID-61
            Project Original: Atlassian Cloud [ 14613 ] New: Identity [ 16810 ]
            Workflow Original: OnDemand v1 [ 695158 ] New: reviewflow [ 787490 ]
            Status Original: Deployed [ 10036 ] New: Implemented [ 10025 ]

            Stephen Dharma added a comment -

            Fix confirmed, thank you.

            Stephen Dharma added a comment - Fix confirmed, thank you.
            Helen Hung (Inactive) made changes -
            Status Original: Resolved - pending deploy [ 10061 ] New: Deployed [ 10036 ]
            Helen Hung (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Accepted [ 10060 ] New: Resolved - pending deploy [ 10061 ]
            Matthew Hunter made changes -
            Labels New: identity

            David Cook added a comment -

            Thanks for getting back to me Justin. I just tried again and did not see the bug.

            Damn you Shaun and the product growth team!! I shake my fist at you!

            David Cook added a comment - Thanks for getting back to me Justin. I just tried again and did not see the bug. Damn you Shaun and the product growth team!! I shake my fist at you!

            Justin Koke [Administrative Account] added a comment -

            Could I ask if anyone is seeing this, could they capture the network calls in the developer toolbar of the browser you are using, so we can see which network call is prompting for the authentication call to be made?

            This is not happening on our production test instances, so at the moment I am guessing it might be a growth experiment being run in OnDemand that is hitting a protected resource.

            Justin Koke [Administrative Account] added a comment - Could I ask if anyone is seeing this, could they capture the network calls in the developer toolbar of the browser you are using, so we can see which network call is prompting for the authentication call to be made? This is not happening on our production test instances, so at the moment I am guessing it might be a growth experiment being run in OnDemand that is hitting a protected resource.

              Unassigned Unassigned
              jrobison1 JordanA
              Affected customers:
              3 This affects my team
              Watchers:
              13 Start watching this issue

                Created:
                Updated:
                Resolved: