[ID-224] Users from China cannot see image for User Verification (Captcha)

Type: Bug
Resolution: Done
Priority: Medium
Component/s: Login - Atlassian account
Labels:
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Bug Fix Policy:
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To use <instance>/admin/users/sign-up, the user needs to enter the User Verification code, however Google images cannot be loaded by user located in China.

is duplicated by

ID-6221 Ability For Admin to Disable Google Captcha for Atlassian Account

Closed

is related to

CLOUD-10692 Atlassian Cloud Performance from within China

Needs Triage

JRACLOUD-21034 Allow for different CAPTCHA providers

Closed

JRASERVER-21034 Allow for different CAPTCHA providers

Closed

relates to

ID-236 User Management displays loading icon indefinitely if CDN resources are blocked/unavailable

Closed

was cloned as

ID-6228 China Users Face "Google Recaptcha Failed to Load" When Logging In

Closed

mentioned in: Page Loading...; Page Loading...

(1 was cloned as, 2 mentioned in)

Assignee:: Unassigned

Reporter:: Paula Silveira

Affected customers:: 29 This affects my team

Watchers:: 23 Start watching this issue

Created:: 05/May/2015 1:30 PM

Updated:: 27/Jan/2020 2:17 AM

Resolved:: 09/Oct/2018 5:43 AM

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