Details
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Bug
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Resolution: Fixed
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Medium
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None
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None
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None
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Russian
Description
NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.
Summary
It is not possible to create an IT Service Desk project if the default language is set to Russian
Affected version
1000.196.0 (Cloud)
1000.824.3 (Cloud)
1000.1446.0 (Cloud)
Service Desk 3.1.9 (Server)
Steps to Reproduce
- Set the default language to Russian
- Create an IT Service Desk project
Expected Results
IT Service Desk project created
Actual Results
IT Service Desk project not created
The following error is thrown:
java.lang.RuntimeException: org.codehaus.jackson.JsonParseException: Unexpected character ('П' (code 1055 / 0x41f)): was expecting comma to separate OBJECT entries at [Source: java.io.StringReader@1b32752; line: 11, column: 373] ... Caused by: org.codehaus.jackson.JsonParseException: Unexpected character ('П' (code 1055 / 0x41f)): was expecting comma to separate OBJECT entries at [Source: java.io.StringReader@1b32752; line: 11, column: 373] ... at com.atlassian.jira.plugins.importer.sample.SampleDataImporterImpl.parseSampleData(SampleDataImporterImpl.java:64)
Workaround
Change the default language to English (US), create the IT Service Desk project then change the default language back to Russian
Attachments
Issue Links
- is related to
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- Closed
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- mentioned in
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