Windows Client fails to reconnect when Windows OS resumes from sleep

This issue belongs to an archived project. You can view it, but you can't modify it. Learn more

XMLWordPrintable

      Summary

      When resuming from sleep, the Windows client tries to connect repeatedly and fails with several generic "Cannot connect" events in the logs. The only workaround is to quit and restart the client.

      Steps to Reproduce

      1. Connect to HipChat and put the PC on sleep mode
      2. (optional) Switch networks while on sleep
      3. Resume the PC from sleep after a while

      Expected Behavior

      Client connects successfully if network is available

      Actual Behavior

      Fails to connect repeatedly and hangs

        1. ContextData.xml
          0.2 kB
          yyyy yyyyy
        2. track_id.bin
          0.0 kB
          yyyy yyyyy
        3. 22
          20 kB
          yyyy yyyyy
        4. .7b396f0a5b37835ee4906adab859d476.mp4
          2.00 MB
          yyyy yyyyy
        5. rmsINFO.txt
          1 kB
          yyyy yyyyy
        6. 46cb729635552fd68e4f99fc1f911183
          3 kB
          yyyy yyyyy
        7. rfc2026.txt.pdf
          51 kB
          yyyy yyyyy
        8. .uma-id
          0.0 kB
          yyyy yyyyy
        9. -1260314309-884756054
          24 kB
          yyyy yyyyy
        10. 1795275650268810670
          2 kB
          yyyy yyyyy
        11. .confd
          48 kB
          yyyy yyyyy
        12. .config
          0.1 kB
          yyyy yyyyy
        13. -131362162557260360
          187 kB
          yyyy yyyyy
        14. .xamdecoq0962
          0.1 kB
          yyyy yyyyy
        15. deviceid
          0.0 kB
          yyyy yyyyy
        16. 2743de08dff9c58b83afc4e45ba74e7d.jpg
          25 kB
          yyyy yyyyy
        17. config.js
          3 kB
          yyyy yyyyy
        18. -1009077813[AbHd].qmp
          24 kB
          yyyy yyyyy
        19. 0a8bbf99-44dc-460d-0000-015e7201c5be.memo
          0.5 kB
          yyyy yyyyy
        20. alsn.db
          24 kB
          yyyy yyyyy

            Assignee:
            dcruz
            Reporter:
            Jeison (Inactive)
            Archiver:
            Michael Andreacchio

              Created:
              Updated:
              Resolved:
              Archived: