When waking the computer from sleep, the Mac client can get stuck in an Offline state although user able to send/receive chat messages. However at another time user also has trouble sending/receiving messages until the client is rebooted.
- Mac 4.26
- Mac 4.27
- Launch the HipChat Mac client
- Have computer go into sleep mode
- Wait 60+ seconds
- Wake computer from sleep
- Observe HipChat Mac Client
HipChat automatically reconnects successfully
Client gets stuck in an Offline state
Turn your internet connection off and turn it back on.
Completely Quitting and relaunching the client will allow successful connection