When waking the computer from sleep, the Mac client can get stuck in an Offline state although user able to send/receive chat messages. However at another time user also has trouble sending/receiving messages until the client is rebooted.
- Mac 4.26
- Mac 4.27
- Launch the HipChat Mac client
- Have computer go into sleep mode
- Wait 60+ seconds
- Wake computer from sleep
- Observe HipChat Mac Client
HipChat automatically reconnects successfully
Turn your internet connection off and turn it back on.
Completely Quitting and relaunching the client will allow successful connection