Details
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Bug
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Resolution: Won't Fix
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None
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None
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None
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Severity 2 - Major
Description
I frequently (about 10 times per day) need to quit hipchat and open it again to force it to go online. I find that if the little box appears in the top right saying 'Offline' there is no way to force the app to try again and often it won't bother doing so of it's own accord.
I find it is most likely to go to 'offline' status just after I have opened my laptop so it may be something to do with Hipchat testing the network status before the macbook has established an internet connection and then just deciding not to try again. But then again it does just happen at random times too.
Version 4.27.0.702 (but it has happened consistently over the last 3 months or so including on older versions)
Let me know if you need any more information to diagnose the issue.
Attachments
Issue Links
- relates to
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HCPUB-1471 Mac client can get stuck in Offline state after waking from sleep
- Closed