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  1. Jira Software Data Center
  2. JSWSERVER-8795

GreenHopper Report page is truncated when printing via Browser print dialog

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Details

    • Bug
    • Resolution: Fixed
    • Medium
    • 6.2.2
    • 6.2.1
    • None

    Description

      When you try to print any GreenHopper report (Sprint report, burndown chart, Version report etc.), and the number of issues in that report overflows one single printed page, the following problems occur based on the browser you are using:

      GOOGLE CHROME

      1. Access the print dialog via Right Click + Print.
      2. Notice that the GreenHopper report shown in the Print Preview is truncated, with scroll bars: TruncatedReport_GC.jpg

      FIREFOX

      1. Access the print preview dialog via File > Print Preview.
      2. The report is also truncated, but without the scroll bars: TruncatedReport_FF.jpg

      Note that the reports used in the screenshots above should show 28 issues in total, but they are truncated.

      Additional information:

      1. Tested on the latest Firefox and latest Chrome.
      2. Happens in GH 6.2.1
      3. Does not happen in GH 6.2

      Attachments

        1. citrix-gh-621-scroll-bug.jpg
          citrix-gh-621-scroll-bug.jpg
          261 kB
        2. Screen shot 2013-05-15 at 3.53.13 PM.png
          Screen shot 2013-05-15 at 3.53.13 PM.png
          127 kB
        3. TruncatedReport_FF.jpg
          TruncatedReport_FF.jpg
          126 kB
        4. TruncatedReport_GC.jpg
          TruncatedReport_GC.jpg
          103 kB

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              Unassigned Unassigned
              dleng Daniel Leng (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: