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  1. Proforma Server & Data Centre
  2. FORMDC-804

The ProForma Lite "Issue Forms" button/link does no longer works in Jira 9.17.1 with ProForma Lite 8.8.4-DC

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    • 1
    • Severity 3 - Minor

      Problem

      The ProForma Lite "Issue Forms" button/link no longer works in Jira 9.17.1 with ProForma Lite 8.8.4-DC after upgrade or no longer appears after creating a Form for a Project.

      Environment

      Jira 9.17.1

      Steps to Reproduce

          1. Install the ProForma Lite: Forms for Jira (8.8.4-DC or later) app.
          2. Navigate to Jira Administration>Manage Apps>Forms
          3. Create a Form for an existing Project
          4. Navigate to the Project used in Step 3 Projects>Project Name

      BUG:

      Notice that the "Issue Forms" button/link does not appear as it used to form older versions (e.g., Jira 9.8.2). If the form was created for a Project before upgrading to Jira 9.17.1 then the button/link would appear but is no longer functional or leads to a blank page.
       
       
      Expected Results

      "Issue Forms" button/link to the individual forms for the Projects

      Actual Results

      The Button does not appear or is no longer functional.

      Workaround

      The Customer can use direct links to the forms.

      Notes

      The Button will show up for Kaban Projects but will not be functional

        1. image-2024-07-29-12-34-29-575.png
          image-2024-07-29-12-34-29-575.png
          17 kB

          Form Name

            [FORMDC-804] The ProForma Lite "Issue Forms" button/link does no longer works in Jira 9.17.1 with ProForma Lite 8.8.4-DC

            Dave Liao (Braze) added a comment -

            FYI, can confirm this happens in Jira DC 10.4.0 and ProForma Lite 10.3.2-DC. (Not a big surprise, as ProForma Lite isn't listed as compatible with Jira 10.4...)

            Dave Liao (Braze) added a comment - FYI, can confirm this happens in Jira DC 10.4.0 and ProForma Lite 10.3.2-DC. (Not a big surprise, as ProForma Lite isn't listed as compatible with Jira 10.4...)

            Dave Liao (Braze) added a comment -

            FYI, can confirm this behavior still happens in Jira DC 10.3.2 and ProForma Lite 10.3.2-DC

            Dave Liao (Braze) added a comment - FYI, can confirm this behavior still happens in Jira DC 10.3.2 and ProForma Lite 10.3.2-DC
            Divyanshi made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 968651 ]
            Marc Dacanay made changes -
            Labels Original: dcxp-triaged product New: dcxp-triaged product ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 956844 ]

            Luis Casanova (Inactive) added a comment -

            Only seems to be affecting ProForma Lite and is still present on the ProForma Lite 8.8.5

            Luis Casanova (Inactive) added a comment - Only seems to be affecting ProForma Lite and is still present on the ProForma Lite 8.8.5
            Mohak Bumb made changes -
            Labels Original: KR1-L2LR dcxp-triaged product New: dcxp-triaged product
            Rob made changes -
            Labels Original: dcxp-triaged product New: KR1-L2LR dcxp-triaged product
            Tanu Garg made changes -
            Development Effort New: M [ 13032 ]
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]

            Dave Liao added a comment -

            Can confirm this still is happening in Jira DC 9.17.2. 🥲

            Dave Liao added a comment - Can confirm this still is happening in Jira DC 9.17 .2 . 🥲

              Unassigned Unassigned
              bc67f4c9d228 Luis Casanova (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated: