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  1. Proforma Server & Data Centre
  2. FORMDC-765

Preserve issue creator when creating on behalf of another user.

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Forms Builder

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      Problem Definition

      Currently if you create an issue on behalf of another use, using Proforma, then the issue creator is not recorded anywhere.

      For example;

      • If you create an issue using the built in Jira method: User A creates an issue on behalf of User B. User A is recorded in issue history as the creator, and User B is the Reporter
      • If you create an issue, using Proforma: User A creates an Issue on behalf of User B. User A is not recorded anywhere, User B is shown in History as the creator, and recorded as the Reporter.

      Suggested Solution

      Change Proforma to match the default Jira process, and preserve the original issue creator.

      Workaround

      No workaround at this time.

            [FORMDC-765] Preserve issue creator when creating on behalf of another user.

            John B added a comment -

            Hi Tom, I believe this ticket was created on my behalf. The issue is actually a bit different.

             

            • It seems that if I am logged in as User A, normal ProForma creation will set the creator and the reporter to User A, the currently logged in user, as expected/desired.
            • However, if I have a single user picker drop down that maps to reporter (so I can create an issue on behalf of User B) then ProForma sets the creator AND reporter to User B if I pick that. If I leave it blank, it sets repoter and creator to anonymous. Somehow "reporter" is mapping/overwriting both reporter and creator. The expected behavior is:
              • Reporter -> User B
              • Creator -> User A

            This seems like a bug from my perspective, since creator only becomes the unexpected value when using a mapped reporter field.

            John B added a comment - Hi Tom, I believe this ticket was created on my behalf. The issue is actually a bit different.   It seems that if I am logged in as User A, normal ProForma creation will set the creator and the reporter to User A, the currently logged in user, as expected/desired. However, if I have a single user picker drop down that maps to reporter (so I can create an issue on behalf of User B) then ProForma sets the creator AND reporter to User B if I pick that. If I leave it blank, it sets repoter and creator to anonymous. Somehow "reporter" is mapping/overwriting both reporter and creator. The expected behavior is: Reporter -> User B Creator -> User A This seems like a bug from my perspective, since creator only becomes the unexpected value when using a mapped reporter field.

              Unassigned Unassigned
              7550ef5838c5 Tom Offin
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                Created:
                Updated: