Uploaded image for project: 'Proforma Server & Data Centre'
  1. Proforma Server & Data Centre
  2. FORMDC-685

Issue 'Updated' field does not get updated when an issue property (e.g. proforma form) is updated

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Integrations
    • None

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Problem Definition

      "Updated" field on Jira issues (be it Jira Software or Jira Service Management) doesn't get updated on Proforma form submission if there is no linked custom field

      Suggested Solution

      Trigger update to "Updated" field just the same way as when editing an issue description, transitioning the case etc.

      Workaround

      a) Add a linked custom field to the form and link it to a Jira issue field (e.g. Impact)
      or
      b) Configure Form automation to perform a transition on form submission.

              Unassigned Unassigned
              soslopov Sergey
              Votes:
              7 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated: