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  1. Proforma Server & Data Centre
  2. FORMDC-685

Issue 'Updated' field does not get updated when an issue property (e.g. proforma form) is updated

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • Integrations

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      Problem Definition

      "Updated" field on Jira issues (be it Jira Software or Jira Service Management) doesn't get updated on Proforma form submission if there is no linked custom field

      Suggested Solution

      Trigger update to "Updated" field just the same way as when editing an issue description, transitioning the case etc.

      Workaround

      a) Add a linked custom field to the form and link it to a Jira issue field (e.g. Impact)
      or
      b) Configure Form automation to perform a transition on form submission.

            [FORMDC-685] Issue 'Updated' field does not get updated when an issue property (e.g. proforma form) is updated

            Marc Dacanay made changes -
            Labels New: ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 980040 ]
            Ishwinder Kaur made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 968393 ]
            Sergey made changes -
            Remote Link New: This issue links to "PSSRV-74557 (Atlassian Support System)" [ 793792 ]
            Sergey created issue -

              Unassigned Unassigned
              soslopov Sergey
              Votes:
              7 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated: