Issue 'Updated' field does not get updated when an issue property (e.g. proforma form) is updated

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Integrations

      Problem Definition

      "Updated" field on Jira issues (be it Jira Software or Jira Service Management) doesn't get updated on Proforma form submission if there is no linked custom field

      Suggested Solution

      Trigger update to "Updated" field just the same way as when editing an issue description, transitioning the case etc.

      Workaround

      a) Add a linked custom field to the form and link it to a Jira issue field (e.g. Impact)
      or
      b) Configure Form automation to perform a transition on form submission.

            Assignee:
            Unassigned
            Reporter:
            Sergey (Inactive)
            Votes:
            7 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated: