External User Security completely prevents users from logging into the Focus application.

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • Component/s: Permissions
    • None
    • Severity 3 - Minor

      Expected Behaviour

      When External User Security is configured with SAML SSO for a user, the user must log in to the Focus product using SAML SSO.

      Current Behaviour

      With Enforced SSO for External User Security, users can't access the Focus application with a 421 Error

      Workaround

      Currently, there is no workaround

        1. Screenshot 2025-05-30 at 2.57.07 pm.png
          351 kB
          Igor

            Assignee:
            Wenxin Xing
            Reporter:
            Igor
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              Created:
              Updated: