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  1. FishEye
  2. FE-6809

Crowd incremental synchronisation falls back to full synchronisation in some Crowd configurations

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    Description

      See CWD-3717, in some circumstances (Crowd configured with delegated authentication directory) incremental synchronisation of FishEye/Crucible to Crowd will fall back to full synchronisation with error like 

      2017-03-07 16:05:21,117 WARN [schedulerServiceQuartzScheduler_Worker-8 ] com.atlassian.crowd.directory.ldap.cache.EventTokenChangedCacheRefresher EventTokenChangedCacheRefresher-synchroniseAll - Incremental synchronisation is not available. Falling back to full synchronisation
      com.atlassian.crowd.event.IncrementalSynchronisationNotAvailableException
      at com.atlassian.crowd.integration.rest.service.RestCrowdClient.getCurrentEventToken(RestCrowdClient.java:1265) [crowd-integration-client-rest-2.9.5-7fb674b.jar:?]
      at com.atlassian.crowd.directory.RemoteCrowdDirectory.getCurrentEventToken(RemoteCrowdDirectory.java:824) [crowd-remote-2.9.5-7fb674b.jar:?]
      at com.atlassian.crowd.directory.ldap.cache.EventTokenChangedCacheRefresher.synchroniseAll(EventTokenChangedCacheRefresher.java:52) [crowd-ldap-2.9.5-7fb674b.jar:?]
      at com.atlassian.crowd.directory.DbCachingRemoteDirectory.synchroniseCache(DbCachingRemoteDirectory.java:1192) [crowd-core-2.9.5-7fb674b.jar:?]
      at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:71) [crowd-core-2.9.5-7fb674b.jar:?]
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_121]
      at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_121]
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_121]
      at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_121]
      

      In result the synchronisation takes more time than expected

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              Unassigned Unassigned
              pswiecicki Piotr Swiecicki
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                Created:
                Updated: