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  1. Atlassian Ecosystem
  2. ECO-507

Updating a migrated (Connect to Forge) app from Admin Hub Connected App page results in uninstallation

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    • Severity 3 - Minor
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      Root cause identified and a solution has been found. We are currently testing the fix. It should be deployed by early next week (Nov 4th)

      Show
      Root cause identified and a solution has been found. We are currently testing the fix. It should be deployed by early next week (Nov 4th)
    • Hide

      Root cause identified and a solution has been found. We are currently testing the fix. It should be deployed by early next week (Nov 4th)

      Show
      Root cause identified and a solution has been found. We are currently testing the fix. It should be deployed by early next week (Nov 4th)
    • M

      Issue Summary

      This is reproducible: (yes)

      The problem occurs when an app which migrated from Connect to Forge is updated via the Admin Hub Connected Apps UI, resulting in the app being uninstalled. However, updating through the Universal Plugin Manager (UPM) page works correctly.

      Steps to Reproduce

      Prerequisite: Have an app that's migrated from Connect to Forge installed.

      1. Login and navigate to Admin Hub
      2. Select the Org in which the app is installed
      3. From Actions, click "Manage Product" for the product in which the app is installed.
      4. Click your site on the left hand side menu
      5. Click "Connected apps" on the left hand side menu
      6. From Actions, click "Manage Product" for the app migrated from Connect to Forge
      7. Update the app

      Expected Results

      • App is updated

      Actual Results

      • App is uninstalled

      Workaround

      The problem occurs when the app is updated via the Admin Hub, resulting in the app being uninstalled. However, updating through the Universal Plugin Manager (UPM) works correctly.

              ndang Nguyen Dang
              54f7d7dfda81 Mehmet Atas
              Affected customers:
              2 This affects my team
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: