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  1. Atlassian Ecosystem
  2. ECO-488

Uncaught Error while sending bridge message: Window did not load after 5000ms

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    • Major
    • L

      Issue Summary

      The UI modification installation worked for a period of time, but now it intermittently fails to load, resulting in an uncaught error.

      Steps to Reproduce

      1. Create a Forge app that uses jira:issueViewBackgroundScript or other task that uses Forge bridge.

      Expected Results

      No errors are thrown.

      Actual Results

      Error is thrown in browser developer console

      Workaround

      A temporary solution is present in the form of uninstalling followed by reinstallation of the Forge app. However, this method is not suitable for application in a production environment.

        1. Screenshot 2024-06-26 at 5.56.28 PM.png
          Screenshot 2024-06-26 at 5.56.28 PM.png
          340 kB

            [ECO-488] Uncaught Error while sending bridge message: Window did not load after 5000ms

              1004c75c5a7b Cliff Hawkins
              jrichards@atlassian.com James Richards
              Affected customers:
              1 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: