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  1. Atlassian Ecosystem
  2. ECO-3

Installation Callback Success Rate is counted towards the Cloud Fortified Apps SLI in development mode installation

    • Minor

      Issue Summary

      The metric "Installation Callback Success Rate" measured for the reliability pillar of Cloud Fortified App program includes data for app installations in development mode.
       
      This has a few drawbacks, for example, the installations made by developers as part of their development cycle can affect the reliability metrics measured for the Cloud Fortified Apps program.

      Steps to Reproduce

      1. Enable development mode on Jira
      2. Install a non-marketplace listed app by providing the descriptor URL that happens to have the same app key.

      Expected Results

      SLI metrics should be only collected for apps installed via Marketplace.

      Actual Results

      The metric is counted towards the SLI.

      Workaround

      -

            [ECO-3] Installation Callback Success Rate is counted towards the Cloud Fortified Apps SLI in development mode installation

            Sean Bourke made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]

            Sean Bourke added a comment - Duplicates https://jira.atlassian.com/browse/ECO-4
            pqz made changes -
            Component/s Original: Connect - App Monitoring, Alerting [ 70820 ]
            Component/s New: Connect - App Monitoring, Alerting [ 72137 ]
            Key Original: CONFCLOUD-74737 New: ECO-3
            QA Demo Status Original: Not Done [ 14330 ]
            QA Kickoff Status Original: Not Done [ 14234 ]
            Project Original: Confluence Cloud [ 18513 ] New: Atlassian Ecosystem [ 22710 ]
            Kateryna Barmina made changes -
            Labels Original: cfa New: CNRE cfa
            Jakub Trzebiatowski made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Jakub Trzebiatowski made changes -
            Component/s Original: Connect - App Monitoring, Alerting [ 70858 ]
            Component/s New: Connect - App Monitoring, Alerting [ 70820 ]
            Key Original: JRACLOUD-79978 New: CONFCLOUD-74737
            QA Demo Status New: Not Done [ 14330 ]
            QA Kickoff Status New: Not Done [ 14234 ]
            Project Original: Jira Cloud [ 18514 ] New: Confluence Cloud [ 18513 ]
            Jakub Trzebiatowski made changes -
            Link New: This issue is cloned from JRACLOUD-79975 [ JRACLOUD-79975 ]
            Jakub Trzebiatowski created issue -

              Unassigned Unassigned
              jtrzebiatowski Jakub Trzebiatowski
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: