Issue Summary:

Forge product events and workflow post-functions may be delivered several minutes late during peak traffic periods. This is a platform-side delivery backlog contention and is not caused by the app receiving the event.

Steps to Reproduce

1. Configure a Forge app to receive Jira product events or run a Forge workflow post-function.
2. Trigger Jira issue updates during a peak traffic period.
3. Compare the issue update time with the event or post-function invocation time.

This has been observed mostly in EU West and US East regions.

Expected Results

Product events and post-functions are delivered promptly after the triggering Jira issue update.

Actual Results

Some events and post-functions are delayed by several minutes during peak periods, then recover once the delivery backlog clears. Observed delay is around 6 minutes as of writing this report.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available