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Type:
Bug
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Resolution: Won't Fix
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Priority:
Low
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Component/s: Forge - Jira custom fields
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None
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Severity 3 - Minor
Issue Summary:
Forge custom fields do not render correctly in the old (legacy) Jira issue transition screen.
Steps to Reproduce
- Install a Forge app that registers a custom field
- Ensure the "New work transition experience" is disabled in personal settings
- Trigger an issue transition that includes the Forge custom field on the transition screen
Expected Results
The Forge custom field renders its custom UI and validation logic runs correctly.
Actual Results
The custom field renders as a plain text area.
Workaround
The workaround is to use the new transition experience. This can be enabled at the user or site level:
- Individual users can opt into the new transition experience by enabling it via Personal Settings. This can be done through https://SITENAME.atlassian.net/jira/settings/personal/general?, enabling the New work transition experience.
- Site admins can contact Atlassian Support to request that the new transition experience be enabled site-wide for all users.