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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Forge - Async Events
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Severity 3 - Minor
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Mutation testing
Issue Summary:
In the current implementation, Forge events (avi:jira:updated:user and avi:jira:deleted:user) only work with Atlassian accounts. They do not work, for example, for Portal-only users.
Steps to Reproduce
- Install the Forge app with triggers for both avi:jira:created:user, avi:jira:deleted:user and avi:jira:updated:user.
- Sign up a new portal-only customer in JSM and verify that the create event is triggered.
- Change the display name of the portal-only customer through the portal or admin, and observe that the update event is not triggered.
Expected Results
These events should function for all account types.
Actual Results
Events only work for Atlassian accounts.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
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