avi:jira:updated:user and avi:jira:deleted:user works only for Atlassian accounts.

XMLWordPrintable

    • Severity 3 - Minor
    • Mutation testing

      Issue Summary:

      In the current implementation, Forge events (avi:jira:updated:user and avi:jira:deleted:user) only work with Atlassian accounts. They do not work, for example, for Portal-only users.

      Steps to Reproduce

      1. Install the Forge app with triggers for both avi:jira:created:user, avi:jira:deleted:user and avi:jira:updated:user.
      2. Sign up a new portal-only customer in JSM and verify that the create event is triggered.
      3. Change the display name of the portal-only customer through the portal or admin, and observe that the update event is not triggered.

      Expected Results

      These events should function for all account types.

      Actual Results

      Events only work for Atlassian accounts.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Damian Kleszcz
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated: