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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Forge and Connect - App Permission Sync
Summary
When running forge install a generic error is thrown when there is an issue with the installation.
Request ID: 48357cc5bfcd48ed92b1438c339ef6c6
Result: {
"appInstallationTask": {
"state": "FAILED",
"errors": [
{
"message": "Error performing sync with Connect: Something went wrong while trying to sync your app with Connect. Please contact Atlassian support.",
"extensions": {
"errorType": "CONNECT_PLUGIN_CONNECT_SYNC_ERROR",
"statusCode": 502
}
}
]
}
}
Error: Error performing sync with Connect: Something went wrong while trying to sync your app with Connect. Please contact Atlassian support.
This can occur for several reasons, for example
- If the macro url is malformed, an error gets thrown internally and the install fails mysteriously with a 502 error
- A condition is incorrectly formatted
- Connect service is rejecting the webhook with non-HTTP 2xx error
It would be best for the Forge CLI to surface the actual error from the Connect install system.
