[CWD-973] If LDAP directory becomes unavailable, cannot remove from application in Crowd

Type: Bug
Resolution: Fixed
Priority: High
Fix Version/s: 1.5
Affects Version/s: 1.3.2
Component/s: Directory - LDAP
Labels:
None

Bug Fix Policy:
View Atlassian Server bug fix policy

When attempting to access the application in Crowd that contains the problem directory, the following error is thrown:

javax.servlet.ServletException: Transaction rolled back because it has been marked as rollback-only
	at com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:284)
	at com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
	at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
	at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
	at com.opensymphony.webwork.dispatcher.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:88)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
	at com.atlassian.crowd.integration.http.VerifyTokenFilter.doFilter(VerifyTokenFilter.java:172)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:183)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138)
	at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
	at org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:198)
	at com.atlassian.crowd.console.filter.CrowdOpenSessionInViewFilter.doFilterInternal(CrowdOpenSessionInViewFilter.java:26)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:81)
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:183)
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138)

However, the actualy exception in Crowd is:

2008-04-09 17:36:00,073 http-8095-Processor7 ERROR [codehaus.xfire.handler.DefaultFaultHandler] Fault occurred!
org.springframework.dao.DataRetrievalFailureException: Unable to communicate with LDAP server; nested exception is javax.naming.CommunicationException: maltshovel:389 [Root exception is java.net.ConnectException: Connection refused]
Caused by: 
javax.naming.CommunicationException: maltshovel:389 [Root exception is java.net.ConnectException: Connection refused]
	at com.sun.jndi.ldap.Connection.<init>(Connection.java:204)
	at com.sun.jndi.ldap.LdapClient.<init>(LdapClient.java:118)
	at com.sun.jndi.ldap.LdapClientFactory.createPooledConnection(LdapClientFactory.java:44)
	at com.sun.jndi.ldap.pool.Connections.<init>(Connections.java:97)
	at com.sun.jndi.ldap.pool.Pool.getPooledConnection(Pool.java:114)
	at com.sun.jndi.ldap.LdapPoolManager.getLdapClient(LdapPoolManager.java:310)
	at com.sun.jndi.ldap.LdapClient.getInstance(LdapClient.java:1572)
	at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2596)
	at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:283)
	at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:175)
	at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:193)
	at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:136)

Wrapping a try/catch around ldapTemplate.search(baseDN, filter.encode(), searchControls, handler, requestControl); in SpringLDAPConnector.java's pageSearchResults method seems to fix the issue. May not be the best approach for a patch though.

is related to

CWD-422 Directory Failover option for an application

Closed

CWD-1073 Suppress transaction rolled back servlet exceptions on LDAP-related errors

Closed

Monique Khairuliana (Inactive) made changes - 15/Aug/2019 7:06 AM

Workflow

Original: Simplified Crowd Development Workflow v2 - restricted [ 1509635 ]

New: JAC Bug Workflow v3 [ 3365503 ]

Owen made changes - 07/Jul/2016 6:18 AM

Workflow

Original: Simplified Crowd Development Workflow v2 [ 1391809 ]

New: Simplified Crowd Development Workflow v2 - restricted [ 1509635 ]

Owen made changes - 12/May/2016 2:51 AM

Workflow

Original: Crowd Development Workflow v2 [ 273504 ]

New: Simplified Crowd Development Workflow v2 [ 1391809 ]

jawong.adm made changes - 15/Dec/2010 10:50 PM

Workflow

Original: JIRA Bug Workflow v2 [ 174465 ]

New: Crowd Development Workflow v2 [ 273504 ]

Justin Koke made changes - 12/May/2009 1:31 AM

Workflow

Original: jira [ 124981 ]

New: JIRA Bug Workflow v2 [ 174465 ]

DonnaA made changes - 26/Aug/2008 3:42 AM

Resolution		New: Fixed [ 1 ]
Status	Original: Open [ 1 ]	New: Closed [ 6 ]

DonnaA added a comment - 26/Aug/2008 3:42 AM

Fixed as a result of the ~~CWD-1073~~ fix

DonnaA added a comment - 26/Aug/2008 3:42 AM Fixed as a result of the CWD-1073 fix

DonnaA made changes - 15/Aug/2008 5:34 AM

Component/s

New: LDAP [ 11873 ]

Stephanie Russell added a comment - 25/Jul/2008 10:40 PM

Any idea when this issue will be fixed? I have been waiting some time now.
I want to upgrade confluence to latest version but will then need to upgrade crowd to at least 1.4.x
I don't want to upgrade Crowd twice.

Please advise on an ETA for this fix.
Thanks

Stephanie Russell added a comment - 25/Jul/2008 10:40 PM Any idea when this issue will be fixed? I have been waiting some time now. I want to upgrade confluence to latest version but will then need to upgrade crowd to at least 1.4.x I don't want to upgrade Crowd twice. Please advise on an ETA for this fix. Thanks

DonnaA made changes - 17/Jun/2008 12:54 AM

Link

New: This issue is related to ~~CWD-422~~ [ ~~CWD-422~~ ]

Assignee:: David O'Flynn [Atlassian]

Reporter:: DonnaA

Affected customers:: 2 This affects my team

Watchers:: 4 Start watching this issue

Created:: 09/Apr/2008 7:39 AM

Updated:: 26/Aug/2008 3:42 AM

Resolved:: 26/Aug/2008 3:42 AM

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Collapse comment: DonnaA added a comment - 26/Aug/2008 3:42 AM

Expand comment: DonnaA added a comment - 26/Aug/2008 3:42 AM

Collapse comment: Stephanie Russell added a comment - 25/Jul/2008 10:40 PM

Expand comment: Stephanie Russell added a comment - 25/Jul/2008 10:40 PM

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