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  1. Crowd Data Center
  2. CWD-1073

Suppress transaction rolled back servlet exceptions on LDAP-related errors

    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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      When LDAP errors are thrown in Crowd, the resulting error (rather than the original LDAP exception) is displayed on the screen:

      System Error System Error
      
      A system error has occurred please contact your administrator.
      If this problem continues to occur please contact Atlassian by opening a support request with the following information:
      
          * A description of your problem and what you were doing at the time it occurred
          * Cut & paste the error and system information found below
          * Attach the application server log file (if possible).
      
      Cause :
      javax.servlet.ServletException: Transaction rolled back because it has been marked as rollback-only
      
      Stack Trace :
      
      javax.servlet.ServletException: Transaction rolled back because it has been marked as rollback-only
      at com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:284)
      at com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
      at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
      at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
      at com.opensymphony.webwork.dispatcher.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:88)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
      

      This causes at least one additional back and forth on support to obtain the needed logs and get to the root cause of the problem.

            [CWD-1073] Suppress transaction rolled back servlet exceptions on LDAP-related errors

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3388742 ] New: JAC Suggestion Workflow 3 [ 3630812 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Simplified Crowd Development Workflow v2 [ 1392932 ] New: JAC Suggestion Workflow [ 3388742 ]
            Issue Type Original: Improvement [ 4 ] New: Suggestion [ 10000 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Owen made changes -
            Workflow Original: Crowd Development Workflow v2 [ 273304 ] New: Simplified Crowd Development Workflow v2 [ 1392932 ]
            jawong.adm made changes -
            Workflow Original: Feature Request Workflow [ 174314 ] New: Crowd Development Workflow v2 [ 273304 ]
            Justin Koke made changes -
            Workflow Original: jira [ 127143 ] New: Feature Request Workflow [ 174314 ]
            Justin Koke made changes -
            Assignee Original: David O'Flynn [Atlassian] [ doflynn ] New: Justin Koke [ justin@atlassian.com ]
            Resolution New: Duplicate [ 3 ]
            Status Original: Open [ 1 ] New: Closed [ 6 ]
            Justin Koke made changes -
            Fix Version/s Original: 1.5 [ 13607 ]
            Justin Koke made changes -
            Link New: This issue is derived from CWD-939 [ CWD-939 ]
            DonnaA made changes -
            Fix Version/s Original: 1.4.4 [ 13990 ]
            Fix Version/s New: 1.5 [ 13607 ]
            DonnaA made changes -
            Fix Version/s New: 1.4.4 [ 13990 ]
            Fix Version/s Original: 1.4.3 [ 13977 ]

              justin@atlassian.com Justin Koke
              donna@atlassian.com DonnaA
              Votes:
              2 Vote for this issue
              Watchers:
              1 Start watching this issue

                Created:
                Updated:
                Resolved: