-
Bug
-
Resolution: Unresolved
-
Low
-
None
-
2.12.0, 3.1.3
-
3
-
Severity 3 - Minor
-
8
-
There are multiple suggestions related to the same issue - Remote apps connected to Crowd display an incorrect message when the user password has expired in a Crowd Internal Directory.
Sorry, your username and password are incorrect - please try again.
Since the credentials are expired, rather than incorrect, the application should inform it accordingly.
Even in small organizations, end-users are usually not aware of all the possible systems that manage their accounts. Thus it is time-consuming for Sys Admins to receive requests from a user trying several times to use a valid password, and then figure out what's the real issue, which it's easily resolved once the user inputs their credentials in Crowd console:
Please change your password, since your current password has expired
Having a better message pointing out what to do, or automatically redirecting the login page to Crowd's "Change Expired Password" page would be a huge improvement.
List of related requests:
https://jira.atlassian.com/browse/JRASERVER-39656
https://jira.atlassian.com/browse/JRASERVER-66444
https://jira.atlassian.com/browse/CONFSERVER-28819
https://jira.atlassian.com/browse/CONFSERVER-10455
https://jira.atlassian.com/browse/CWD-1765
https://jira.atlassian.com/browse/CWD-3323
https://jira.atlassian.com/browse/CWD-5469
- is related to
-
-
- Gathering Impact
-
-
CWD-1765 Notify users by email when their passwords are about to expire and when they are already expired
- Closed
-
- Closed
-
- Gathering Interest
-
- Gathering Interest
-
- Gathering Interest
-
- Gathering Interest