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  1. Crowd Data Center
  2. CWD-4324

Crowd unable to retrieve "Account Disabled" flag for delegated directories

    • Icon: Bug Bug
    • Resolution: Answered
    • Icon: Low Low
    • None
    • 2.7, 2.7.1, 2.7.2, 2.8
    • Directory - LDAP

      Bug Description

      As describe in this improvement request, Crowd has the ability to retrieve "Account Disabled" since version 2.7.0. This however only work for CONNECTOR method of integration with Active Directory.

      DELEGATED method will not work because Crowd will only retrieve the user information from AD server after a successful authentication. However, it is not possible for a disabled users to authenticate hence its status won't be brought over to Crowd and this user will still be counted as licensed user.

      How to replicate

      1. Create a new test user in AD
      2. Create both "Connector" and "Delegated" directories to the AD
      3. Synchronise the "Connector" directory and login using the user from "Delegated" directory
      4. Both directories will specified the user as "Active"
      5. Disabled the user in AD
      6. Synchronise the "Connector" directory and login using the user from "Delegated" directory

      Expected behaviour

      User registered under the "Connector" and "Delegated" directory will be registered as "Disabled"

      Result

      Only user registered under "Connector" directory registered as "Disabled" and the user from "Delegated" directory won't be able to login and still registered as active.

            [CWD-4324] Crowd unable to retrieve "Account Disabled" flag for delegated directories

            aanastasov made changes -
            Resolution New: Answered [ 9 ]
            Status Original: Long Term Backlog [ 12073 ] New: Closed [ 6 ]
            Daniel Serkowski made changes -
            Remote Link New: This issue links to "KRAK-4572 (Current JIRA)" [ 604794 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            Bugfix Automation Bot made changes -
            Support reference count Original: 5 New: 7
            Bugfix Automation Bot made changes -
            Support reference count Original: 7 New: 5
            Dawid Owoc (Inactive) made changes -
            Status Original: Needs Triage [ 10030 ] New: Long Term Backlog [ 12073 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 6 New: 7
            Jakub Podeszwik (Inactive) made changes -
            Labels New: crowd-triage-dev
            Monique Khairuliana (Inactive) made changes -
            Epic Link Original: CWD-4701 [ 598559 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Simplified Crowd Development Workflow v2 - restricted [ 1511217 ] New: JAC Bug Workflow v3 [ 3365988 ]
            Status Original: Needs Verification [ 10004 ] New: Needs Triage [ 10030 ]

              Unassigned Unassigned
              scahyadiputra Septa Cahyadiputra (Inactive)
              Affected customers:
              4 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: