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Type: Bug
Resolution: Duplicate
Priority: Medium
Fix Version/s: None
Affects Version/s: None
Component/s: None
Labels:
- pse-request

Bug Fix Policy:
View Atlassian Server bug fix policy

Sometimes, when renaming users in a external directory, a new user is created, instead of updating the current one. This causes a duplicity in the pair external_id and directory_id which cause an exception when calling the method com.atlassian.confluence.user.crowd.CachedCrowdUserDao.findByExternalId which is used during authentication and synchronization of the external directory.

The error resulting from that operation is:

org.springframework.dao.IncorrectResultSizeDataAccessException: query did not return a unique result: 2
        at org.springframework.orm.hibernate.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:590)
        at org.springframework.orm.hibernate.HibernateAccessor.convertHibernateAccessException(HibernateAccessor.java:353)
        at org.springframework.orm.hibernate.HibernateTemplate.execute(HibernateTemplate.java:375)
        at org.springframework.orm.hibernate.HibernateTemplate.execute(HibernateTemplate.java:337)
        at com.atlassian.crowd.embedded.hibernate2.HibernateUserDao.internalFindUserByExternalId(HibernateUserDao.java:501)
        at com.atlassian.crowd.embedded.hibernate2.HibernateUserDao.internalFindByExternalId(HibernateUserDao.java:473)
        at com.atlassian.crowd.embedded.hibernate2.HibernateUserDao.findByExternalId(HibernateUserDao.java:449)
        at com.atlassian.confluence.user.crowd.CachedCrowdUserDao.findByExternalId(CachedCrowdUserDao.java:164)
...

This affects embedded Crowd so other Atlassian applications (Confluence, JIRA,...) may also have this problem.

causes

CONFSERVER-33455 After renaming a user in Active Directory, Confluence syncs that user in as a new user (if and only if Confluence is connected to JIRA or Crowd, which is in turn connected to LDAP)

Closed

CONFSERVER-35047 Confluence user synchronisation create duplicated user account after user rename in the remote repository

Closed

CONFSERVER-37254 User rename from Crowd create new user in Confluence

Closed

is caused by

CWD-3513 Publish UserRenamedEvent when user is renamed in LDAP

Closed

is related to

CONFSERVER-35047 Confluence user synchronisation create duplicated user account after user rename in the remote repository

Closed

relates to

CONFSERVER-22515 After change an username in Active Directory and resynchronize, there are two accounts showing in Confluence (the old and the new username).

Closed

CWD-3882 Add unique constraint on columns external_id and directory_id

Gathering Interest

duplicates: EMBCWD-993 Loading...

links to

CSP-126414

(2 relates to, 1 duplicates, 1 links to)

Assignee:: Unassigned

Reporter:: Alejandro Conde Carrillo (Inactive)

Votes:: 15 Vote for this issue

Watchers:: 26 Start watching this issue

Created:: 11/Jul/2014 8:22 AM

Updated:: 15/Aug/2019 7:06 AM

Resolved:: 16/Sep/2015 5:49 AM

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