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  1. Crowd Data Center
  2. CWD-236

Enable Truly Seamless Crowd Integration

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      There are currently only two features that prevent Crowd from being plugged in behind-the-scenes to automagically manage logins.

      1) Importing users must allow the existing password to continue being used. This point cannot be stressed strongly enough. It is absolutely crucial in a stabilized environment that plugging Crowd in behind-the-scenes must not be immediately noticable. This can be accomplished in a variety of ways. Please see http://forums.atlassian.com/thread.jspa?messageID=257245102 for some background on this feature.

      2) Applications that are Crowd-enabled should not be required to disable user-management features. This includes allowing a new user to signup, change their password, reset their password, or other management features. It is possible that the application could forward the user to to Crowd-versions of these requests, but would be better to allow the application to use Crowd behind-the-scenes to do this.

      Without these two requests, Crowd can only be used in a well-controlled environment, or one that doesn't have much history. Consider this: Would you want to back Atlassian's many JIRA instances and Confluence applications by Crowd as it currently stands (ignoring the side-issue of merging disparate userbases)? I suspect the current answer is no, as it would involve requiring all users to update their passwords, and cause many user-support headaches regarding how to setup a new user or change their password.

              justen.stepka@atlassian.com Justen Stepka [Atlassian]
              392fb6eb772b Sam Berlin
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