CSV customer import with many rows only imports 50 customers

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    • Minor

      Issue Summary

      Customer Service Management has CSV import feature for importing customer and organization details.

      Import customer and organization profiles

      As per the above document, this feature can support 50,000 rows CSV.
      > each file is 50,000 rows or less

      However, if imported the CSV file which includes many rows (like 3k rows), import result shows "Customer imported: 0" and "Details imported: 0" like below.

      It looks completed without error, but only 50 customer are created and these does not include customer details defined in CSV file.

      Steps to Reproduce

      1. Create CSV file with many rows (3k) which includes new customers
      2. Open Customers page in CSM > [Manage] > [Import from CSV]
      3. Import the created CSV file
      4. Import shows "Customer imported: 0" and "Details imported: 0"
      5. Check the imported customers, only 50 new customers are imported and details are not reflected from CSV

      Expected Results

      Customer import should create new customers as defined in CSV file.

      Actual Results

      Customer import only creates 50 customers.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Assignee:
              Bowen Dong
              Reporter:
              R. Fujimura
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                Created:
                Updated:
                Resolved: