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Type:
Bug
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Resolution: Won't Do
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Priority:
High
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Component/s: Configuration - Customer experience
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None
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Severity 3 - Minor
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Warranty
Issue Summary
The "Language support" button is not visible by default in Customer Service Space settings, but it can be accessed via a direct link.
Steps to Reproduce
- Create a "Customer service space"
- Go to Space settings
Expected Results
Space Settings should have a "Language support" button available to manage the default space language settings.
Actual Results
The space settings don't show any "Language support" options to manage the space's default language. This only happens in the Customer Service space
Workaround
Go to Space settings via the link https://SITENAME.atlassian.net/jira/servicedesk/projects/SPACEKEY/settings/details, and replace "details" with "language" https://SITENAME.atlassian.net/jira/servicedesk/projects/ SPACEKEY /settings/language to access the settings.
- is related to
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CSM-64 Multi-language support for channels
- Gathering Interest