Non-admin users cannot create Jira issues from review comments.

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    • Severity 3 - Minor
    • 1

      Issue Summary

      Non-admin users cannot create Jira issues from review comments.

      Steps to Reproduce

      1. Installation & configuration
        • Install Fisheye/Crucible 4.8.9.
        • Create application link to Jira instance (tested on Jira 8.20.0).
        • Create users Test1 (with admin privileges), Test2 (ordinary user), Test3 (ordinary user).
      2. Review
        • Create a review as user Test2, add Test1 & Test3 users as reviewers.
        • As Test2 user add a comment, afterwards attempt to create issue. This step fails.
      3. Login as Test1 user (Admin user) and create an issue from the same comment created by Test2 user and it is successful.

      Expected Results

      Non-admin users should be able to create Jira issues from review comments.

      Actual Results

      Non-admin users cannot create Jira issues from review comments, as the modal keeps loading as below:

      Browser console outputs

      http-headers

      http-response

      The below information is shown in the atlassian-fisheye-****.log file:

      2022-04-01 16:02:29,035 DEBUG [qtp461129530-190 ] fisheye ProfilingServletFilter-logRequest - start request POST /f489/json/cru/CR-3/reviewUpdatedAjax?backingOff=false&reviewStateName=Review&timeSpent=20033&reviewRenderTime=1648821143801&checkOwnActions=false sessionid=node04v4fkd35f0wb1ehblkevini5h2
2022-04-01 16:02:29,036 DEBUG [qtp461129530-190 ] com.atlassian.crowd.manager.application.ApplicationServiceGeneric ApplicationServiceGeneric-findUserByName - Located user 'Test2' in directory 1 'Internal Directory'
2022-04-01 16:02:29,038 DEBUG [qtp461129530-190 ] com.atlassian.crowd.manager.application.ApplicationServiceGeneric ApplicationServiceGeneric-findUserByName - Located user 'Test2' in directory 1 'Internal Directory'
2022-04-01 16:02:29,040 DEBUG [qtp461129530-190 ] com.atlassian.crowd.manager.application.ApplicationServiceGeneric ApplicationServiceGeneric-findUserByName - Located user 'Test1' in directory 1 'Internal Directory'
2022-04-01 16:02:29,047 DEBUG [qtp461129530-190 ] com.atlassian.crowd.manager.application.ApplicationServiceGeneric ApplicationServiceGeneric-findUserByName - Located user 'Test3' in directory 1 'Internal Directory'
2022-04-01 16:02:29,049 DEBUG [qtp461129530-190 ] fisheye ProfilingServletFilter-logRequest - end request in 14ms POST /f489/json/cru/CR-3/reviewUpdatedAjax?backingOff=false&reviewStateName=Review&timeSpent=20033&reviewRenderTime=1648821143801&checkOwnActions=false sessionid=node04v4fkd35f0wb1ehblkevini5h2 200 mem=4.648MB

      Workaround

      Currently there is no known workaround for this behavior. The issue could have probably been introduced by FE-7286

        1. http-headers.png
          http-headers.png
          169 kB
        2. http-response.png
          http-response.png
          40 kB
        3. screen-loading.png
          screen-loading.png
          21 kB

            Assignee:
            Vineetha Velpuri (Inactive)
            Reporter:
            Andrew Bimba (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: