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  1. Crucible
  2. CRUC-2667

Not able to create the subtask in JIRA if some of the fields are required in the subtask creation screen

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 2.10.0
    • 2.0.4
    • None

      Steps to reproduce:

      1. Try to make one of the field in JIRA as a required field (e.g. Priority)
      2. Try to create the issue from the review
      3. This sample message will be shown:

      Error creating subtask in JIRA - Priority is required.
      

      This is the screenshot: ErrorDisplayed

      4. The problem solved when I make the field as optional in JIRA.

            [CRUC-2667] Not able to create the subtask in JIRA if some of the fields are required in the subtask creation screen

            Nick added a comment -

            We are currently trialling the new implementation, and want to ensure we have a solid solution before shipping.
            Unfortunately, we can not give you a release date, however we are hoping to have something for you by the end of 2012 or very early 2013.

            Nick added a comment - We are currently trialling the new implementation, and want to ensure we have a solid solution before shipping. Unfortunately, we can not give you a release date, however we are hoping to have something for you by the end of 2012 or very early 2013.

            What is the timeframe for the upcoming release?

            Christian Domsch added a comment - What is the timeframe for the upcoming release?

            Nick added a comment -

            We are planning to re-vamp Issue Creation from Crucible comments in an upcoming release. Stay tuned.

            Nick added a comment - We are planning to re-vamp Issue Creation from Crucible comments in an upcoming release. Stay tuned.

            Our suggested workarounds at this time are:

            • Set a default value for the required fields, or
            • Create a separate issue type, eg "Crucible Subtask" that has a workflow that suits Crucible (e.g. Open -> Close with no required fields). This avoids changing existing workflows, and can be more obvious in JIRA that it has a looser workflow.

            Melanie Wright (Inactive) added a comment - Our suggested workarounds at this time are: Set a default value for the required fields, or Create a separate issue type, eg "Crucible Subtask" that has a workflow that suits Crucible (e.g. Open -> Close with no required fields). This avoids changing existing workflows, and can be more obvious in JIRA that it has a looser workflow.

            Adam Myatt added a comment -

            I am seeing the issue with Jira 4.4.3 and Fisheye/Crucible 2.7.11.

            This issue makes jira integration unusable in our company.

            Adam Myatt added a comment - I am seeing the issue with Jira 4.4.3 and Fisheye/Crucible 2.7.11. This issue makes jira integration unusable in our company.

            My company not buy crucible if this issue is not solved, ve have unlimited licence of Jira a we like to use crucible and fisheye.

            Victor Velasquez added a comment - My company not buy crucible if this issue is not solved, ve have unlimited licence of Jira a we like to use crucible and fisheye.

            Anh Dao added a comment -

            We have the same issue, could not create subtask when a field is configured to be a required field. When can it be fixed?

            Anh Dao added a comment - We have the same issue, could not create subtask when a field is configured to be a required field. When can it be fixed?

            We do have the same issue here, components is marked required for some issue-screens but not for the sub-task-screens. Creating the sub-task is impossible because components is still evaluted as a required field. Any solutions?

            Sven Peetz added a comment - We do have the same issue here, components is marked required for some issue-screens but not for the sub-task-screens. Creating the sub-task is impossible because components is still evaluted as a required field. Any solutions?

            It makes it unusable here too. I am surprised that the product team isn't more responsive about this.
            We won't be purchasing crucible due to this limitation.

            marlene cote added a comment - It makes it unusable here too. I am surprised that the product team isn't more responsive about this. We won't be purchasing crucible due to this limitation.

            This issue makes jira integration unusable in our company.

            Michal Stochmialek added a comment - This issue makes jira integration unusable in our company.

              gcrain Geoff Crain (Inactive)
              cychan Chai Ying Chan [Atlassian]
              Affected customers:
              27 This affects my team
              Watchers:
              17 Start watching this issue

                Created:
                Updated:
                Resolved: