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  1. Confluence Data Center
  2. CONFSERVER-9472

Can't open hyperlinks from Word when a session is already opened

      There is a problem opening the hyperlinks from the word as users get directed to a permission violation to view page error.

      Steps to reproduce:

      1. Open up a word doc and insert a link to Confluence space/page for example - http://localhost:8070/display/ATL/Home, save the doc.
      2. Once that link is clicked they are presented with a login screen, after entering their credentials they are taken to the page associated with the link they have clicked.
      3. If that person is to now click the link again or any other Confluence link they are taken to the permission denied page.
      4. If the person has Confluence open prior to clicking the link in the document then they are directed straight to the access denied page.

      Happens in both IE7 and Firefox. Please see the attached screen shots.

        1. screen_shot_firefox.jpg
          screen_shot_firefox.jpg
          765 kB
        2. screen_shot_ie.jpg
          screen_shot_ie.jpg
          671 kB
        3. httpcapture.txt
          2 kB
        4. atlassian-seraph-0.38.2.jar
          144 kB

            [CONFSERVER-9472] Can't open hyperlinks from Word when a session is already opened

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2874125 ] New: CONFSERVER Bug Workflow v4 [ 3004701 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2774230 ] New: JAC Bug Workflow v3 [ 2874125 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2734054 ] New: JAC Bug Workflow v2 [ 2774230 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2399462 ] New: JAC Bug Workflow [ 2734054 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2298070 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2399462 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2233110 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2298070 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2193934 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2233110 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1924410 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2193934 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1726836 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1924410 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1682746 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1726836 ]

              alynch Andrew Lynch (Inactive)
              meiyan.chan@atlassian.com Mei Yan Chan [Atlassian]
              Affected customers:
              37 This affects my team
              Watchers:
              32 Start watching this issue

                Created:
                Updated:
                Resolved: