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Bug
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Resolution: Fixed
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Low
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8.6.1, 8.7.1
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7
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Severity 3 - Minor
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41
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CtB - Improve Existing
Issue Summary
This is reproducible on Data Center: (yes)
Steps to Reproduce
- Link a JSM project to a Confluence DC instance with a Confluence version 8.6.0 or greater
- Restrict the search for a specific request type to a label in Confluence - See https://confluence.atlassian.com/servicemanagementserver/write-and-search-for-knowledge-base-articles-956713329.html
- Create an article with that label in Confluence
- In JSM, On that request type in Customer portal, type the article title into the Summary
Expected Results
The article should show in the search results
Actual Results
No articles are returned
Workaround
Change the label restriction in JSM to "global:[label]"
- is duplicated by
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- Closed
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[CONFSERVER-93964] Restricting articles by label on JSM Customer portal is not returning any results
A fix for this issue is available in Confluence Data Center 9.0.1.
Upgrade now or check out the Release Notes to see what other issues are resolved.
Hello,
after checking we are still experiencing the malfunction following the update of our DC instance to 8.5.12.
none of the Fixes concerning Search V2 are working.
We also have the following duplicates: CONFSERVER-94193
We have opened a support ticket (https://support.atlassian.com/requests/CSP-326487)
can you help us
Thanks in advance
A fix for this issue is available in Confluence Server and Data Center 8.9.4
Upgrade now or check out the Release Notes to see what other issues are resolved.
A fix for this issue is available in Confluence Server and Data Center 8.5.12
Upgrade now or check out the Release Notes to see what other issues are resolved.
A fix for this issue is available in Confluence Server and Data Center 8.5.14
Upgrade now or check out the Release Notes to see what other issues are resolved.