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  1. Confluence Data Center
  2. CONFSERVER-91694

Fx3 Service error logged every 5 minutes when Confluence does not have internet access

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    Description

      Issue Summary

      This is reproducible on Data Center: (yes)

      When Confluence server runs in an environment with restricted network (no internet access), an error related to "Fx3 Service" is logged every ~5 minutes

      Steps to Reproduce

      1. Install Confluence 7.19.14
      2. Restrict internet access on the server
      3. Monitor atlassian-confluence.log files

      Expected Results

      No Fx3 Service errors are logged when Confluence runs in a restricted network (no internet access)

      Actual Results

      The below error is thrown in the atlassian-confluence.log file every ~5 mins when Confluence does not have internet access:

      2023-09-19 11:27:39,474 ERROR [pool-30-thread-1] [agent.service.featureflag.Fx3OkhttpAdapter] post Error occurred while making post request with message : timeout . Returning empty FeatureFlag Set from Fx3 Service
      
      2023-09-19 11:12:27,264 ERROR [pool-28-thread-1] [agent.service.featureflag.Fx3OkhttpAdapter] post Error occurred while making post request with message : timeout . Returning empty FeatureFlag Set from Fx3 Service 

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              Unassigned Unassigned
              mkurdi@atlassian.com Mohamed K
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              Dates

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                Updated:
                Resolved: