Users are confused with the "External User Management" function provided in Confluence's Administration menu. In Confluence's Administration menu, the Help Tips located on the right hand side stated that:

> External User Management:
> Enable this option if you are delegating your user management to JIRA, LDAP or any other user management system.
> Default: OFF

This suggest that this function should be enabled even when integrating LDAP. However, in the following documentation, it states:

> If your user management is being done with LDAP, you must not turn on external user management, although users and groups which exist in your LDAP repository cannot be modified

http://confluence.atlassian.com/display/DOC/Activating+External+User+Management