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  1. Confluence Data Center
  2. CONFSERVER-79828

PDF preview does not render characters both multibyte characters and single-byte characters

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      Issue Summary

      PDF preview does not render characters both multibyte characters and single-byte characters.
      Some pdf files are not rendered on PDF Preview in 7.16.3.

      This is reproducible on Data Center: yes

      Steps to Reproduce

      1. Attach the sample pdf file to a page. ( testpdf.pdf )
      2. Save the page.
      3. thumbnail looks good.
      4. Preview the pdf file. no characters.

      Expected Results

      Characters are rendered normally.

      Actual Results

      All characters are not rendered in PDF preview.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. harfile.har
          3.86 MB
          Tomoya Suzuki
        2. origin.jpg
          87 kB
          Tomoya Suzuki
        3. preview.jpg
          87 kB
          Tomoya Suzuki
        4. testpdf.pdf
          8 kB
          Tomoya Suzuki
        5. thumbnail.jpg
          8 kB
          Tomoya Suzuki

              Unassigned Unassigned
              720db0c924f0 Tomoya Suzuki
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                Created:
                Updated: