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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 7.9.0, 7.13.5
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Component/s: Macros - Jira Macros
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None
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5
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Severity 3 - Minor
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0
Issue Summary
A Jira Service Desk customer that is a licensed user in Confluence but not Jira and Jira Service Desk, is prompted with java.io.IOException: Error on line 9: Attribute name "data-initially-rendered" associated with an element type "script" must be followed by the ' = ' character. when viewing a Confluence page that has a Jira link
This is reproducible on Data Center: (yes) / (no)
Steps to Reproduce
- Setup Confluence, Jira Software, and Jira Service Desk
- Create a project in the Jira Service Desk
- Create a customer in Jira to have access to the Jira Service Desk project portal (e.g. /servicedesk/customer/portal/1) but not to the actual Jira and Jira Service Desk application
- Create the same user in Confluence
- Paste an issue link from the Jira Service Desk or Jira project to a Confluence page
- Login to Confluence as the user in step 3 and view the page
Expected Results
Actual Results
The below exception is thrown in the atlassian-confluence.log file:
2022-05-12 15:17:50,753 ERROR [JIM Marshaller:thread-17] [extra.jira.request.JiraChannelResponseHandler] getChannelElement Error while trying to assemble the issues returned in XML format: Error on line 9: Attribute name "data-initially-rendered" associated with an element type "script" must be followed by the ' = ' character. -- url: /display/PM/CSP-304327 | page: 65616 | traceId: 973fe15f74fd942c | userName: agrant-sd-demo | referer: http://linux-17843.prod.atl-cd.net:8090/ | action: viewpage
Workaround
Change the connection type from OAuth (impersonation) to OAuth on both Jira and Confluence.
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