Attribute name "data-initially-rendered" associated with an element type "script" must be followed by the ' = ' character error when view Jira link

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 7.9.0, 7.13.5
    • Component/s: Macros - Jira Macros
    • None
    • 5
    • Severity 3 - Minor
    • 0

      Issue Summary

      A Jira Service Desk customer that is a licensed user in Confluence but not Jira and Jira Service Desk, is prompted with java.io.IOException: Error on line 9: Attribute name "data-initially-rendered" associated with an element type "script" must be followed by the ' = ' character. when viewing a Confluence page that has a Jira link

      This is reproducible on Data Center: (yes) / (no)

      Steps to Reproduce

      1. Setup Confluence, Jira Software, and Jira Service Desk
      2. Create a project in the Jira Service Desk
      3. Create a customer in Jira to have access to the Jira Service Desk project portal (e.g. /servicedesk/customer/portal/1) but not to the actual Jira and Jira Service Desk application
      4. Create the same user in Confluence
      5. Paste an issue link from the Jira Service Desk or Jira project to a Confluence page
      6. Login to Confluence as the user in step 3 and view the page

      Expected Results

      Actual Results

      The below exception is thrown in the atlassian-confluence.log file:

      2022-05-12 15:17:50,753 ERROR [JIM Marshaller:thread-17] [extra.jira.request.JiraChannelResponseHandler] getChannelElement Error while trying to assemble the issues returned in XML format: Error on line 9: Attribute name "data-initially-rendered" associated with an element type "script" must be followed by the ' = ' character.
       -- url: /display/PM/CSP-304327 | page: 65616 | traceId: 973fe15f74fd942c | userName: agrant-sd-demo | referer: http://linux-17843.prod.atl-cd.net:8090/ | action: viewpage
      

      Workaround

      Change the connection type from OAuth (impersonation) to OAuth on both Jira and Confluence.

            Assignee:
            Unassigned
            Reporter:
            Puventhira Mannen Pragasam Selladurai
            Votes:
            3 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated: