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  1. Confluence Data Center
  2. CONFSERVER-74195

Shortcut links become empty in Edit Mode with Collaborative Editing turned On

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 7.12.2, 7.13.0, 7.14.0
    • None

      Problem

      If you use a shortcut link in a page, editing the page with Collaborative Editing turned on will result in the link to become empty .

      But In preview mode and when hovering the link it will be displayed fine

       

      Environment

      Reproduced on Confluence Data Center version 7.14.0, 7.13.0 and Confluence Server 7.12.2

      Steps to Reproduce

       Make sure Collaborative Editing is turned on.

      1. Navigate to Confluence Administration > General Configuration > Shortcut Links and create a new shortcut link with properties below:
      2. Create a new page.
      3. Insert a link to the page and under the 'Advanced' tab, insert the following values:
        Link: test@test
      4. Save the page.
      5. The link opens this page (as expected): http://test/THIS_IS_TEST/record/test/Test
      6. Edit the page and edit the link:
        • Nothing will be displayed in the Link section under Advanced tab
        • But if you save the Link and try to click on it in Preview mode, it will still point to the previous link

       

      Expected Results

      • Editing the Link on the page should result in displaying the Shortcut Links used

      Actual Results

      • The link value is blank in edit mode

      Workaround

      • Saving the page with the Link value left to blank is preserving the previous Link value . So it seems that the issue is only limited to displaying the Link properly

      Notes

      A small recording is attached to help with the steps to reproduce

            [CONFSERVER-74195] Shortcut links become empty in Edit Mode with Collaborative Editing turned On

            Niraj Bhawnani made changes -
            Epic Link New: CONFSRVDEV-1649 [ 802182 ]
            Niraj Bhawnani made changes -
            Status Original: Needs Triage [ 10030 ] New: Long Term Backlog [ 12073 ]
            Bugfix Automation Bot made changes -
            Support reference count New: 1

            To confirm, I have raised this issue via Pascal (CSP-298730) and am available for further feedback if needed.

            Dave van 't Veld added a comment - To confirm, I have raised this issue via Pascal (CSP-298730) and am available for further feedback if needed.
            Pascal Oberle made changes -
            Description Original: h3. Problem

            If you use a shortcut link in a page, editing the page with Collaborative Editing turned on will result in the link to become empty (x).

            But In preview mode and when hovering the link it will be displayed fine (/)

             
            h3. Environment

            Reproduced on Confluence Data Center version *7.14.0*, *7.13.0* and Confluence Server *7.12.2*
            h3. Steps to Reproduce

            (i) Make sure Collaborative Editing is turned on.
             # Navigate to {{Confluence Administration > General Configuration > Shortcut Links}} and create a new shortcut link with properties below:
             #* Key: test
             #* Expanded Value: http://test/THIS_IS_TEST/record/%s/Test
             #* Default Alias: Test %s
             # Create a new page.
             # Insert a link to the page and under the 'Advanced' tab, insert the following values:
            *Link*: test@test
             # Save the page.
             # The link opens this page (as expected): [http://test/THIS_IS_TEST/record/test/Test]
             # Edit the page and edit the link:
             #* Nothing will be displayed in the Link section under Advanced tab (x)
             #* But if you save the Link and try to click on it in Preview mode, it will still point to the previous link (/)

             
            h3. Expected Results
            * Editing the Link on the page should result in displaying the Shortcut Links used

            h3. Actual Results
            * The link value is blank in edit mode (x)

            h3. Workaround
            * Saving the page with the Link value to blank is preserving the previous Link value (/) so it seems that the issue is only limited to displaying the Link properly

            h3. Notes
            (i) A small recording is attached to help with the steps to reproduce
            New: h3. Problem

            If you use a shortcut link in a page, editing the page with Collaborative Editing turned on will result in the link to become empty (x).

            But In preview mode and when hovering the link it will be displayed fine (/)

             
            h3. Environment

            Reproduced on Confluence Data Center version *7.14.0*, *7.13.0* and Confluence Server *7.12.2*
            h3. Steps to Reproduce

            (i) Make sure Collaborative Editing is turned on.
             # Navigate to {{Confluence Administration > General Configuration > Shortcut Links}} and create a new shortcut link with properties below:
             #* Key: test
             #* Expanded Value: http://test/THIS_IS_TEST/record/%s/Test
             #* Default Alias: Test %s
             # Create a new page.
             # Insert a link to the page and under the 'Advanced' tab, insert the following values:
            *Link*: test@test
             # Save the page.
             # The link opens this page (as expected): [http://test/THIS_IS_TEST/record/test/Test]
             # Edit the page and edit the link:
             #* Nothing will be displayed in the Link section under Advanced tab (x)
             #* But if you save the Link and try to click on it in Preview mode, it will still point to the previous link (/)

             
            h3. Expected Results
            * Editing the Link on the page should result in displaying the Shortcut Links used

            h3. Actual Results
            * The link value is blank in edit mode (x)

            h3. Workaround
            * *Saving the page with the Link value left to blank* is preserving the previous Link value (/). So it seems that the issue is only limited to displaying the Link properly

            h3. Notes
            (i) A small recording is attached to help with the steps to reproduce
            Pascal Oberle made changes -
            Description Original: h3. Problem

            If you use a shortcut link in a page, editing the page with Collaborative Editing turned on will result in the link to become empty (x).

            But In preview mode and when hovering the link it will be displayed fine (/)

             
            h3. Environment

            Reproduced on Confluence Data Center version *7.14.0*, *7.13.0* and Confluence Server *7.12.2*
            h3. Steps to Reproduce

            (i) Make sure Collaborative Editing is turned on.
             # Navigate to {{Confluence Administration > General Configuration > Shortcut Links}} and create a new shortcut link with properties below:
             #* Key: test
             #* Expanded Value: http://test/THIS_IS_TEST/record/%s/Test
             #* Default Alias: Test %s
             # Create a new page.
             # Insert a link to the page and under the 'Advanced' tab, insert the following values:
            *Link*: test@test
             # Save the page.
             # The link opens this page (as expected): [http://test/THIS_IS_TEST/record/test/Test]
             # Edit the page and edit the link:
             #* Nothing will be displayed in the Link section under Advanced tab (x)
             #* But if you save the Link and try to click on it in Preview mode, it will still point to the previous link (/)

             
            h3. Expected Results
            * Editing the Link on the page should result in displaying the Shortcut Links used

            h3. Actual Results
            * The link value is blank in edit mode (x)

            h3. Workaround
            N/A

            h3. Notes
            (i) A small recording is attached to help with the steps to reproduce
            New: h3. Problem

            If you use a shortcut link in a page, editing the page with Collaborative Editing turned on will result in the link to become empty (x).

            But In preview mode and when hovering the link it will be displayed fine (/)

             
            h3. Environment

            Reproduced on Confluence Data Center version *7.14.0*, *7.13.0* and Confluence Server *7.12.2*
            h3. Steps to Reproduce

            (i) Make sure Collaborative Editing is turned on.
             # Navigate to {{Confluence Administration > General Configuration > Shortcut Links}} and create a new shortcut link with properties below:
             #* Key: test
             #* Expanded Value: http://test/THIS_IS_TEST/record/%s/Test
             #* Default Alias: Test %s
             # Create a new page.
             # Insert a link to the page and under the 'Advanced' tab, insert the following values:
            *Link*: test@test
             # Save the page.
             # The link opens this page (as expected): [http://test/THIS_IS_TEST/record/test/Test]
             # Edit the page and edit the link:
             #* Nothing will be displayed in the Link section under Advanced tab (x)
             #* But if you save the Link and try to click on it in Preview mode, it will still point to the previous link (/)

             
            h3. Expected Results
            * Editing the Link on the page should result in displaying the Shortcut Links used

            h3. Actual Results
            * The link value is blank in edit mode (x)

            h3. Workaround
            * Saving the page with the Link value to blank is preserving the previous Link value (/) so it seems that the issue is only limited to displaying the Link properly

            h3. Notes
            (i) A small recording is attached to help with the steps to reproduce
            Pascal Oberle made changes -
            Description Original: h3. Problem

            If you use a shortcut link in a page, editing the page with Collaborative Editing turned on will result in the link to become empty (x).

            But In preview mode and when hovering the link it will be displayed fine (/)

             
            h3. Environment

            Reproduced on Confluence Data Center version *7.14.0*, *7.13.0* and Confluence Server *7.12.2*
            h3. Steps to Reproduce

            (i) Make sure Collaborative Editing is turned on.
             # Navigate to {{Confluence Administration > General Configuration > Shortcut Links}} and create a new shortcut link with properties below:
             #* Key: test
             #* Expanded Value: http://test/THIS_IS_TEST/record/%s/Test
             #* Default Alias: Test %s
             # Create a new page.
             # Insert a link to the page and under the 'Advanced' tab, insert the following values:
            *Link*: test@test
             # Save the page.
             # The link opens this page (as expected): [http://test/THIS_IS_TEST/record/test/Test]
             # Edit the page again and edit the link
             #* Nothing will be displayed in the Link section under Advanced tab (x)
             #* But if you save the Link and try to click on it in Preview mode, it will still point to the previous link (/)

             
            h3. Expected Results
            * Editing the Link on the page should result in displaying the Shortcut Links used

            h3. Actual Results
            * The link value is blank in edit mode (x)

            h3. Workaround
            N/A

            h3. Notes
            (i) A small recording is attached to help with the steps to reproduce
            New: h3. Problem

            If you use a shortcut link in a page, editing the page with Collaborative Editing turned on will result in the link to become empty (x).

            But In preview mode and when hovering the link it will be displayed fine (/)

             
            h3. Environment

            Reproduced on Confluence Data Center version *7.14.0*, *7.13.0* and Confluence Server *7.12.2*
            h3. Steps to Reproduce

            (i) Make sure Collaborative Editing is turned on.
             # Navigate to {{Confluence Administration > General Configuration > Shortcut Links}} and create a new shortcut link with properties below:
             #* Key: test
             #* Expanded Value: http://test/THIS_IS_TEST/record/%s/Test
             #* Default Alias: Test %s
             # Create a new page.
             # Insert a link to the page and under the 'Advanced' tab, insert the following values:
            *Link*: test@test
             # Save the page.
             # The link opens this page (as expected): [http://test/THIS_IS_TEST/record/test/Test]
             # Edit the page and edit the link:
             #* Nothing will be displayed in the Link section under Advanced tab (x)
             #* But if you save the Link and try to click on it in Preview mode, it will still point to the previous link (/)

             
            h3. Expected Results
            * Editing the Link on the page should result in displaying the Shortcut Links used

            h3. Actual Results
            * The link value is blank in edit mode (x)

            h3. Workaround
            N/A

            h3. Notes
            (i) A small recording is attached to help with the steps to reproduce
            Pascal Oberle made changes -
            Description Original: h3. Problem

            If you use a shortcut link in a page, editing the page with Collaborative Editing turned on will result in the link to become empty (x).

            But In preview mode and when hovering the link it will be displayed fine (/)

             
            h3. Environment

            Reproduced on Confluence Data Center version *7.13.0* and Confluence Server *7.12.2*
            h3. Steps to Reproduce

            (i) Make sure Collaborative Editing is turned on.
             # Navigate to {{Confluence Administration > General Configuration > Shortcut Links}} and create a new shortcut link with properties below:
             #* Key: test
             #* Expanded Value: http://test/THIS_IS_TEST/record/%s/Test
             #* Default Alias: Test %s
             # Create a new page.
             # Insert a link to the page and under the 'Advanced' tab, insert the following values:
            *Link*: test@test
             # Save the page.
             # The link opens this page (as expected): [http://test/THIS_IS_TEST/record/test/Test]
             # Edit the page again and edit the link
             #* Nothing will be displayed in the Link section under Advanced tab (x)
             #* But if you save the Link and try to click on it in Preview mode, it will still point to the previous link (/)

             
            h3. Expected Results
            * Editing the Link on the page should result in displaying the Shortcut Links used

            h3. Actual Results
            * The link value is blank in edit mode (x)

            h3. Workaround
            N/A

            h3. Notes
            (i) A small recording is attached to help with the steps to reproduce
            New: h3. Problem

            If you use a shortcut link in a page, editing the page with Collaborative Editing turned on will result in the link to become empty (x).

            But In preview mode and when hovering the link it will be displayed fine (/)

             
            h3. Environment

            Reproduced on Confluence Data Center version *7.14.0*, *7.13.0* and Confluence Server *7.12.2*
            h3. Steps to Reproduce

            (i) Make sure Collaborative Editing is turned on.
             # Navigate to {{Confluence Administration > General Configuration > Shortcut Links}} and create a new shortcut link with properties below:
             #* Key: test
             #* Expanded Value: http://test/THIS_IS_TEST/record/%s/Test
             #* Default Alias: Test %s
             # Create a new page.
             # Insert a link to the page and under the 'Advanced' tab, insert the following values:
            *Link*: test@test
             # Save the page.
             # The link opens this page (as expected): [http://test/THIS_IS_TEST/record/test/Test]
             # Edit the page again and edit the link
             #* Nothing will be displayed in the Link section under Advanced tab (x)
             #* But if you save the Link and try to click on it in Preview mode, it will still point to the previous link (/)

             
            h3. Expected Results
            * Editing the Link on the page should result in displaying the Shortcut Links used

            h3. Actual Results
            * The link value is blank in edit mode (x)

            h3. Workaround
            N/A

            h3. Notes
            (i) A small recording is attached to help with the steps to reproduce
            Pascal Oberle made changes -
            Affects Version/s New: 7.14.0 [ 94828 ]
            Pascal Oberle made changes -
            Link New: This issue is a regression of CONFSERVER-46227 [ CONFSERVER-46227 ]

              Unassigned Unassigned
              2e857505f334 Pascal Oberle
              Affected customers:
              3 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated: