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  1. Confluence Data Center
  2. CONFSERVER-6786

Possibility for administrators to switch to or impersonate another user

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    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Hi,

      it would be a very usefull feature for the administrator of Jira to be able to 'become' another user for testing purpose or to reproduce errors etc
      I think of a behaviour like 'su - <username>' under Linux/Unix.
      You could add a field "switch to userid" in the administration interface, or add a 'switch to this user' in the users profile.

      Regards
      Markus Nospers

      See JRA-10871 for the same request on Jira

            [CONFSERVER-6786] Possibility for administrators to switch to or impersonate another user

            chris sieverts added a comment -

            Thank you, I just noticed the 'appfire' below. you learn something every day 

            chris sieverts added a comment - Thank you, I just noticed the 'appfire' below. you learn something every day 

            Piotr Janik added a comment -

            7b3443259151 Whatever it is, it was added by an add-on. Which should be listed under <your-Jira-base-URL>/plugins/servlet/upm

            Piotr Janik added a comment - 7b3443259151 Whatever it is, it was added by an add-on. Which should be listed under <your-Jira-base-URL>/plugins/servlet/upm

            Jack Nolddor [Sweet Bananas] added a comment -

            Exactly there is not native user switcher on Jira server. For confluence you can just simply go the same way an use our  User Switcher for Confluence app

            Jack Nolddor [Sweet Bananas] added a comment - Exactly there is not native user switcher on Jira server. For confluence you can just simply go the same way an use our   User Switcher for Confluence app

            Piotr Janik added a comment -

            7b3443259151 There's no such native functionality in Jira, you must be using an add-on. Cf. JRASERVER-2134

            Piotr Janik added a comment - 7b3443259151 There's no such native functionality in Jira, you must be using an add-on. Cf. JRASERVER-2134

            chris sieverts added a comment -

            We use this with Jira constantly, why is this valuable admin feature not available in Confluence? administrative parity 

            chris sieverts added a comment - We use this with Jira constantly, why is this valuable admin feature not available in Confluence? administrative parity 

            Jack Nolddor [Sweet Bananas] added a comment -

            We have developer User Switcher for Confluence app for those who still need this feature on their daily basis.

            Any feedback about the application usage is welcome.

            Kindly check.

            Jack Nolddor [Sweet Bananas] added a comment - We have developer User Switcher for Confluence app for those who still need this feature on their daily basis. Any feedback about the application usage is welcome. Kindly check.

            Tugs Parra added a comment -

            +1. We need this feature to effectively support our customers!

            Tugs Parra added a comment - +1. We need this feature to effectively support our customers!

            vstanaszek added a comment -

            It looks like the Switcher app is no longer available for download, in accordance with the sunsetting of support for Jira Server on February 15th, 2024, and it's only a matter of time before all of the other workaround apps suffer the same fate, so it's crucial now more than ever to have this feature enabled for Confluence server. Its value for troubleshooting purposes can't be overstated.

            vstanaszek added a comment - It looks like the Switcher app is no longer available for download, in accordance with the sunsetting of support for Jira Server on February 15th, 2024, and it's only a matter of time before all of the other workaround apps suffer the same fate, so it's crucial now more than ever to have this feature enabled for Confluence server. Its value for troubleshooting purposes can't be overstated.

            John Price added a comment -

            Log In As User has been an admin feature in Cloud for ages.  It's great that people have written plugins (some free, some not), but we would really like Atlassian to just build this in. 

            John Price added a comment - Log In As User has been an admin feature in Cloud for ages.  It's great that people have written plugins (some free, some not), but we would really like Atlassian to just build this in. 

            Richard Jenkins added a comment -

            If a user is on leave or on furlough, they will still receive notifications from Calendars. It would be nice to unsubscribe them if they are away from their accounts.

            Richard Jenkins added a comment - If a user is on leave or on furlough, they will still receive notifications from Calendars. It would be nice to unsubscribe them if they are away from their accounts.

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