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Suggestion
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Resolution: Unresolved
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None
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2
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Problem Definition
Triggering a full Space Export to PDF can cause an OutOfMemoryError (OOME) and crash the Confluence JVM, causing an outage. The export can be triggered accidentally while attempting to run a Custom Space Export to PDF as tracked under CONFSERVER-35540.
Suggested Solution
Requesting to include a Confirmation dialog/prompt under Space Tools > Content Tools > Export > PDF > Normal Export > Export button.
The Confirmation dialogue should include a Cancel and Ok button, but also some verbiage to inform the user that a PDF export is a memory-intensive operation, and exporting a large Space (with multiple pages and attachments) can cause slowness and, worst cases, a full outage.
This should be simple enough to implement, and might prevent a few accidental clicks.
Workaround
- Fix the OOME as tracked under
CONFSERVER-55021andCONFSERVER-59643. - Include a Cancel button during the Space PDF export process - CONFSERVER-45603 reopened due to new interest
- is cloned from
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CONFSERVER-45603 Cancel Button for pdf export
- Gathering Interest