We couldn't load all Actvitity tabs. Refresh the page to try again.
If the problem persists, contact your Jira admin.
IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-59429

Texts in powerpoint thumbnail is not rendered correctly depending on Java version

      Issue Summary

      Texts in powerpoint thumbnail is not rendered correctly depending on Java version. Characters are overlaid each other.
      As far as I confirmed,

      Steps to Reproduce

      1. Prepare Linux OS and install some fonts to enable server side rendering
        I've tested with Ubuntu
        sudo apt-get update
        sudo apt-get install -y fontconfig
        apt-get install -y fonts-dejavu
        
      1. Install Confluence from tar.gz and configure it to use AdoptOpenJDK jdk8u242-b08
      2. Open the editor, and drag and drop sample.pptx on your browser.

      Expected Results

      sample.pptx is rendered correctly.

      Actual Results

      The text is squashed.

      Workaround

      Use jdk8u202-b08 as Supported Platforms suggests.

      Some AdoptOpenJDK versions have bugs that impact Confluence. We recommend version jdk8u202 (see CONFSERVER-58784).

      Or, if you are already using Java 11, upgrade to version 11.0.7.

      Note: Confluence LTS version 7.4.3 and later is bundled with AdoptOpenJDK version 11.0.7+10, which is unaffected by this bug. However, if Confluence is running using an older JDK version which is affected, the bug will still be experienced.

       

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Confluence Data Center'
            1. Confluence Data Center
            2. CONFSERVER-59429

            Texts in powerpoint thumbnail is not rendered correctly depending on Java version

                Issue Summary

                Texts in powerpoint thumbnail is not rendered correctly depending on Java version. Characters are overlaid each other.
                As far as I confirmed,

                Steps to Reproduce

                1. Prepare Linux OS and install some fonts to enable server side rendering
                  I've tested with Ubuntu
                  sudo apt-get update
                  sudo apt-get install -y fontconfig
                  apt-get install -y fonts-dejavu
                  
                1. Install Confluence from tar.gz and configure it to use AdoptOpenJDK jdk8u242-b08
                2. Open the editor, and drag and drop sample.pptx on your browser.

                Expected Results

                sample.pptx is rendered correctly.

                Actual Results

                The text is squashed.

                Workaround

                Use jdk8u202-b08 as Supported Platforms suggests.

                Some AdoptOpenJDK versions have bugs that impact Confluence. We recommend version jdk8u202 (see CONFSERVER-58784).

                Or, if you are already using Java 11, upgrade to version 11.0.7.

                Note: Confluence LTS version 7.4.3 and later is bundled with AdoptOpenJDK version 11.0.7+10, which is unaffected by this bug. However, if Confluence is running using an older JDK version which is affected, the bug will still be experienced.

                 

                        oshen@atlassian.com Oliver Shen
                        nmukai Nobuyuki Mukai
                        Votes:
                        49 Vote for this issue
                        Watchers:
                        82 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            oshen@atlassian.com Oliver Shen
                            nmukai Nobuyuki Mukai
                            Affected customers:
                            49 This affects my team
                            Watchers:
                            82 Start watching this issue

                              Created:
                              Updated:
                              Resolved: