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  1. Confluence Data Center
  2. CONFSERVER-58657

Thumbnail or preview of files whose name is non-ascii and extension is JPG is corrupted

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • None
    • 6.6.14
    • Content - Attachments

    Description

      Issue Summary

      If attachment has a non-ascii name and JPG extension (e.g. テスト.JPG), the image of thumbnail or preview is corrupted and unviewable.

      Environment

      Version 6.6.14

      Steps to Reproduce

      1. Go to a Confluence page.
      2. Click Tools >> Attachment
      3. Click Choose File button
      4. Attach file with the name テスト.jpg

      Expected Results

      Thumbnail is shown in the editor and the published page.

      Actual Results

      The attached file is corrupted and cannot be viewed.

      The below exception is thrown in the atlassian-confluence.log file:

      2019-07-31 06:47:31,919 ERROR [http-nio-8090-exec-3] [[Standalone].[localhost].[/].[file-server]] log Servlet.service() for servlet [file-server] in context with path [] threw exception
      java.lang.NullPointerException
      	at com.atlassian.confluence.image.effects.ImageFilterServlet.buildAttachmentContext(ImageFilterServlet.java:231)
      	at com.atlassian.confluence.image.effects.ImageFilterServlet.doGetInTransaction(ImageFilterServlet.java:146)
      	...
      
      

      Notes

      • This error is NOT observed in version 6.6.13
      • Apparently this was fixed by CONFSERVER-31088. And this error is NOT observed in version 6.13.x and later.

      Workaround

      Either of follows.

      • Use .jpeg for the file extension instead of .jpg.
      • Upgrade to 6.7.2 or later which include the fix of CONFSERVER-31088

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              Unassigned Unassigned
              nmukai Nobuyuki Mukai
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              Dates

                Created:
                Updated: