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  1. Confluence Data Center
  2. CONFSERVER-56424

Clicking View next to attachments opens in page rather than in Preview

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 6.12.0
    • 6.11.0, 6.11.1
    • Content - Attachments
    • None

      Summary

      Clicking view from the attachments summary page opens attachment in a Confluence page rather than in a preview light box.

      It can be very confusing especially if the user is attempting to edit an office document with Companion App.

      Environment

      • Confluence Server 6.11.0 or 6.11.1

      Steps to Reproduce

      Navigate to page containing attachment
      Select . . . > Attachments
      Click View next to your desired attachment.

      Expected Results

      Actual Results

      Notes

      Confirmed it does work this way in the Cloud version. Is this what is also intended for Server?

      Workaround

      Navigate to the page itself, insert the Attachments macro and click Preview from there, or click on the thumbnail of the document already attached on a page.

      Or upgrade to Confluence 6.12 or newer and click on the filename instead of the "View" link.

            [CONFSERVER-56424] Clicking View next to attachments opens in page rather than in Preview

            Rob made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 400520 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2904061 ] New: CONFSERVER Bug Workflow v4 [ 2998514 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2821308 ] New: JAC Bug Workflow v3 [ 2904061 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Priority New: Low [ 4 ]
            Michelle made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 392120 ]
            Zak Laughton made changes -
            Link New: This issue is related to CONFSERVER-56445 [ CONFSERVER-56445 ]
            Minh Tran made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Resolved [ 5 ]
            Niraj Bhawnani made changes -
            Description Original: h3. Summary
            Clicking *view* from the attachments summary page opens attachment in a Confluence page rather than in a preview light box.

            It can be very confusing especially if the user is attempting to edit an office document with Companion App.

            h3. Environment
            * Confluence Server 6.11.0 or 6.11.1

            h3. Steps to Reproduce
            Navigate to page containing attachment
            Select *. . . > Attachments*
            Click *View* next to your desired attachment.

            !Screen Shot 2018-09-17 at 1.02.05 PM.png|thumbnail!

            h3. Expected Results
             !Screen Shot 2018-09-17 at 1.00.47 PM.png|thumbnail!

            h3. Actual Results
             !Screen Shot 2018-09-17 at 1.00.34 PM.png|thumbnail!

            h3. Notes
            Confirmed it does work this way in the Cloud version. Is this what is also intended for Server?

            h3.Workaround
            Navigate to the page itself, insert the Attachments macro and click *Preview* from there, or click on the thumbnail of the document already attached on a page.
            New: h3. Summary

            Clicking *view* from the attachments summary page opens attachment in a Confluence page rather than in a preview light box.

            It can be very confusing especially if the user is attempting to edit an office document with Companion App.
            h3. Environment
             * Confluence Server 6.11.0 or 6.11.1

            h3. Steps to Reproduce

            Navigate to page containing attachment
             Select *. . . > Attachments*
             Click *View* next to your desired attachment.

            !Screen Shot 2018-09-17 at 1.02.05 PM.png|thumbnail!
            h3. Expected Results

            !Screen Shot 2018-09-17 at 1.00.47 PM.png|thumbnail!
            h3. Actual Results

            !Screen Shot 2018-09-17 at 1.00.34 PM.png|thumbnail!
            h3. Notes

            Confirmed it does work this way in the Cloud version. Is this what is also intended for Server?
            h3. Workaround

            Navigate to the page itself, insert the Attachments macro and click *Preview* from there, or click on the thumbnail of the document already attached on a page.

            Or upgrade to Confluence 6.12 or newer and click on the filename instead of the "View" link.
            Niraj Bhawnani made changes -
            Assignee New: Niraj Bhawnani [ nbhawnani ]
            Niraj Bhawnani made changes -
            Status Original: In Review [ 10051 ] New: Waiting for Release [ 12075 ]

              nbhawnani Niraj Bhawnani
              smackie@atlassian.com Shannon S
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: