Confluence does not render content in signed PDF file

XMLWordPrintable

    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 6.4.2, 6.6.1
    • Component/s: Content - Attachments
    • None
    • 4
    • Severity 3 - Minor
    • 1

      Summary

      With some PDF file (tested with signed PDF file), the rendering is incorrect. The PDF file may appear to be missing several contents (if not all) in the preview page from the attachment field. However, if the file is downloaded and viewed outside Confluence, it will appear normally.

      Steps to Replicate the Issue

      1. Create a new page in Confluence
      2. Attach the signed PDF file.
      3. Try to preview the file in Confluence.

      Expected Results

      The PDF is displayed normally in Thumbnail and Preview.

      Actual Results

      The PDF is displayed correctly Thumbnail but with missing contents in Preview

      Workaround

      Download the PDF file to be able to preview the file.

        1. previewPDF.png
          previewPDF.png
          120 kB
        2. thumbnailPDF.png
          thumbnailPDF.png
          51 kB

            Assignee:
            Unassigned
            Reporter:
            Dayana (Inactive)
            Votes:
            7 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated: