Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-54317

Confluence 'Create JIRA Report - Change log' doesn't load

    XMLWordPrintable

Details

    • Bug
    • Resolution: Duplicate
    • Low
    • None
    • 6.5.0, 6.5.1
    • Integrations - Jira

    Description

      NOTE: This bug report is for Confluence Server. Using Confluence CloudSee the corresponding bug report.

      Summary

      The JIRA 'Change log' Report creator in Confluence no longer works. 
      When attempting to create a report the screen the 'loading' icon is displayed indefinitely and the report never loads. This seem to be a regression of the bug CONFSERVER-40451 since it have the exact same symptom. 

      This worked in 6.4.1, and broke in 6.5.1

      Environment

      • Confluence Version  6.5.1
      • JIRA 7.3.3

      Steps to Reproduce

      1. In confluence click on the '...' next to the 'Create' button in the top menu bar
      2. Select 'JIRA Report' and click 'next'
      3. Select 'Change Log' and click 'next'
      4. Select a Project from the drop down menu, leave other fields as default and click 'create'

      Expected Results

      1. The report is created and the page is loaded

      Actual Results

      • The loading icon will be displayed indefinitely and nothing will happen, the report is not created. The following error appear in the UI   

                     

      • The below exception is thrown in the logs
        ERROR [http-bio-1990-exec-16] [common.error.jersey.ThrowableExceptionMapper] toResponse Uncaught exception thrown by REST service: com.atlassian.confluence.extra.jira.JiraIssuesManager.retrieveXMLAsChannel(Ljava/lang/String;Ljava/util/List;Lcom/atlassian/applinks/api/ApplicationLink;ZZ)Lcom/atlassian/confluence/extra/jira/JiraIssuesManager$Channel;
         -- referer: https://<omitted> | url: /wiki/rest/create-dialog/1.0/content-blueprint/create-draft | traceId: 5427a38ed50bfa63 | userName: <omitted>
        2016-01-12 11:55:16.303976500 java.lang.NoSuchMethodError: com.atlassian.confluence.extra.jira.JiraIssuesManager.retrieveXMLAsChannel(Ljava/lang/String;Ljava/util/List;Lcom/atlassian/applinks/api/ApplicationLink;ZZ)Lcom/atlassian/confluence/extra/jira/JiraIssuesManager$Channel;
        
      • Error showing in the Chrome browser Console:
        POST https://<site>.atlassian.net/wiki/rest/create-dialog/1.0/content-blueprint/create-draft 500 (Internal Server Error)
        

       

      Attachments

        Issue Links

          Activity

            People

              nbhawnani Niraj Bhawnani
              jcheok Jing Hwa Cheok (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: