Summary

The JIRA 'Change log' Report creator in Confluence no longer works.
When attempting to create a report the screen the 'loading' icon is displayed indefinitely and the report never loads.

This worked in 6.4.1, and broke in 6.5.0

Environment

• Confluence Version 6.5.0
• Jira 7.5.3

Steps to Reproduce

1. In confluence click on the '...' next to the 'Create' button in the top menu bar
2. Select 'JIRA Report' and click 'next'
3. Select 'Change Log' and click 'next'
4. Select a Project from the drop down menu, leave other fields as default and click 'create'

Expected Results

1. The report is created and the page is loaded

Actual Results

• The loading icon will be displayed indefinitely and nothing will happen, the report is not created
• The below exception is thrown in the logs

  ERROR [http-nio-8090-exec-6] [common.error.jersey.ThrowableExceptionMapper] toResponse Uncaught exception thrown by REST service: com.atlassian.confluence.extra.jira.JiraIssuesManager.retrieveXMLAsChannel(Ljava/lang/String;Ljava/util/List;Lcom/atlassian/applinks/api/ReadOnlyApplicationLink;ZZ)Lcom/atlassian/confluence/extra/jira/JiraIssuesManager$Channel;
   -- referer: http://confluence/display/650650/test+jim | url: /rest/create-dialog/1.0/content-blueprint/create-draft | traceId: cb8d51cecbc8fab0 | userName: admin
  java.lang.NoSuchMethodError: com.atlassian.confluence.extra.jira.JiraIssuesManager.retrieveXMLAsChannel(Ljava/lang/String;Ljava/util/List;Lcom/atlassian/applinks/api/ReadOnlyApplicationLink;ZZ)Lcom/atlassian/confluence/extra/jira/JiraIssuesManager$Channel;
  

• Error showing in the Chrome browser Console:

  POST https://confluence/rest/create-dialog/1.0/content-blueprint/create-draft 500 (Internal Server Error)
  

Workaround 1

• Remove the current version of Blueprints that you have bundled with Confluence. Refer to the following guide to uninstall bundled plugins: How to Remove Bundled or System Plugins
• Manually install new version of confluence-software-blueprints version 4.1.1. We have found this to work with the JAR file taken from Confluence 6.6.10. confluence-software-blueprints-4.1.1.jar. A guide on how to manually install is here: Installing Marketplace apps.

Workaround 2

"switch to advanced" prior to hitting "create" works for some users

• The error will occur if Automatically update issue status and summaries from Jira is checked in the Switched to Advance settings

Workaround 3

Manually create the page