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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Macros - Other Macros
    • None
    • 2
    • 2
    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Summary

      View File macro in Confluence Server is not showing thumbnail for Video attachment such as MP4.

      Steps to Reproduce

      1. Edit a page and upload a video attachment via Drag&Drop (for example we use a MP4 file)
      2. Insert the video after upload is completed and Save the page
      3. The uploaded video will be placed in the page using View File macro

      Expected Results

      The View File macro should show a thumbnail of the video attachment like in Confluence Cloud

      Actual Results

      No thumbnail is being shown for the video attachment displayed in View File macro

      Workaround

      After uploading the video attachment, manually place a Multimedia Macro in the page linked to the video instead of using the default View File macro

        1. viewfile_Cloud.png
          viewfile_Cloud.png
          100 kB
        2. viewfile_Server.png
          viewfile_Server.png
          18 kB

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • Icon: Suggestion Suggestion
              • Resolution: Unresolved
              • None
              • Macros - Other Macros
              • None
              • 2
              • 2
              • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

                Summary

                View File macro in Confluence Server is not showing thumbnail for Video attachment such as MP4.

                Steps to Reproduce

                1. Edit a page and upload a video attachment via Drag&Drop (for example we use a MP4 file)
                2. Insert the video after upload is completed and Save the page
                3. The uploaded video will be placed in the page using View File macro

                Expected Results

                The View File macro should show a thumbnail of the video attachment like in Confluence Cloud

                Actual Results

                No thumbnail is being shown for the video attachment displayed in View File macro

                Workaround

                After uploading the video attachment, manually place a Multimedia Macro in the page linked to the video instead of using the default View File macro

                  1. viewfile_Cloud.png
                    viewfile_Cloud.png
                    100 kB
                  2. viewfile_Server.png
                    viewfile_Server.png
                    18 kB

                        Unassigned Unassigned
                        btan@atlassian.com Damien Tan
                        Votes:
                        44 Vote for this issue
                        Watchers:
                        22 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            btan@atlassian.com Damien Tan
                            Votes:
                            44 Vote for this issue
                            Watchers:
                            22 Start watching this issue

                              Created:
                              Updated: