Details
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Bug
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Resolution: Fixed
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Medium
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6.1.3
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None
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9
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Severity 3 - Minor
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1
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Description
Summary
After following the steps to create a calendar event type for service desk change management, team calendar will not be able to connect to the project and the following error will be thrown in the UI:
Unable to load events of Eric Dates Test (49d9082e-44e1-4e94-9623-6172c3201074): calendar3.error.jiraresponse
Steps to Reproduce
- Follow all steps listed in the following document to create calendar event: https://confluence.atlassian.com/servicedeskcloud/change-management-817562147.html#Changemanagement-Coordinatechangeswithacalendar
Expected Results
Calendar should display events tied to event type.
Actual Results
The below exception is thrown in the catalina.out file:
22-Sep-2017 14:25:45.567 SEVERE [http-nio-8090-exec-11 url:/rest/calendar-services/1...events.json username:userx ] com.sun.jersey.spi.container.ContainerResponse.logException Mapped exception to response: 500 (Internal Server Error) javax.ws.rs.WebApplicationException at com.atlassian.confluence.extra.calendar3.rest.resources.EventResource.getEvents(EventResource.java:502) at sun.reflect.GeneratedMethodAccessor2013.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:192) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:83) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53) at com.atlassian.confluence.extra.calendar3.rest.Interceptors.TeamCalResourceLoggingInterceptor.intercept(TeamCalResourceLoggingInterceptor.java:21) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53) at com.atlassian.plugins.rest.common.transaction.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:27) at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:21) at com.atlassian.sal.spring.component.SpringHostContextAccessor$1.doInTransaction(SpringHostContextAccessor.java:71) at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:133) at com.atlassian.sal.spring.component.SpringHostContextAccessor.doInTransaction(SpringHostContextAccessor.java:68) at com.atlassian.confluence.spring.transaction.interceptor.ConfluenceSpringHostContextAccessor.access$001(ConfluenceSpringHostContextAccessor.java:21) at com.atlassian.confluence.spring.transaction.interceptor.ConfluenceSpringHostContextAccessor.lambda$doInTransaction$3(ConfluenceSpringHostContextAccessor.java:72) at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:87) at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:71) ...
atlassian-confluence.log has
2017-09-22 14:25:45,563 ERROR [http-nio-8090-exec-11 url:/rest/calendar-services/1...events.json username:userx ] [extra.calendar3.calendarstore.JiraCalendarDataStore] getSubCalendarContentInternal The JQL query for project = "PROJ" didn't return any results. Try changing the query. -- referer: https://confluence.mycompany.com/display/SPA/calendars | url: /rest/calendar-services/1.0/calendar/events.json | traceId: ca491ad63600b2c4 | userName: userx 2017-09-22 14:25:45,564 ERROR [http-nio-8090-exec-11 url:/rest/calendar-services/1...events.json username:userx ] [extra.calendar3.rest.AbstractResource] getEvents Unable to load events of sub-calendar 49d9082e-44e1-4e94-9623-6172c3201074 -- referer: https://confluence.mycompany.com/display/SPA/calendars | url: /rest/calendar-services/1.0/calendar/events.json | traceId: ca491ad63600b2c4 | userName: userx 2017-09-22 14:25:45,565 WARN [http-nio-8090-exec-11 url:/rest/calendar-services/1...events.json username:userx ] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions: ->[PluginReadWriteTx]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #279009541) -- referer: https://confluence.mycompany.com/display/DANT/calendars | url: /rest/calendar-services/1.0/calendar/events.json | traceId: ca491ad63600b2c4 | userName: userx
Workaround
None currently
Attachments
Issue Links
- is cloned from
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CONFCLOUD-52315 Team Calendar doesn't sync with "JIRA Issue Dates" event type for change management
- Closed
- is resolved by
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CONFSERVER-52468 JIRA Issue Date disappears from Team Calendar unless Issue Created Date is chosen
- Closed
- relates to
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CONFCLOUD-52315 Team Calendar doesn't sync with "JIRA Issue Dates" event type for change management
- Closed