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  1. Confluence Data Center
  2. CONFSERVER-52537

PDF preview does not render characters both multibyte characters and single-byte characters

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      Summary

      PDF preview does not render characters both multibyte characters and single-byte characters.
      Some pdf files are not rendered on PDF Preview in Confluence 6.1 and 6.2.

      Environment

      • Confluence 6.1.4
      • Confluence 6.2.0
      • Confluence 5.10.8 can render the characters

      Steps to Reproduce

      1. Attach the sample pdf file to a page. ( testpdf.pdf )
      2. Save the page.
      3. thumbnail looks good.
      4. Preview the pdf file. no characters.

      Expected Results

      Characters are rendered normally.

      Actual Results

      All characters are not rendered in PDF preview.

      Workaround

      no workaround

        1. origin.jpg
          87 kB
          Takuya Nagasaka
        2. preview.jpg
          87 kB
          Takuya Nagasaka
        3. testpdf.pdf
          8 kB
          Takuya Nagasaka
        4. thumbnail.jpg
          8 kB
          Takuya Nagasaka

              qpham@atlassian.com Quan Pham
              tnagasaka Takuya Nagasaka
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                Created:
                Updated:
                Resolved: