Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-45678

Cannot reopen resolved comment when highlighted text that references the inline comment is deleted

XMLWordPrintable

      Steps to reproduce

      1. Create a page.
      2. Add some text.
      3. Highlight the text and add an inline comment.
      4. Open the comment and resolve it.
      5. Delete the highlighted text.
      6. Click on the elipsis ( . . . ) >> Resolved Comments
      7. Click on the resolved comment and attempt to reopen it

      Expected Results

      The reopen option is available. See

       

      Actual Results

      The reopen option is not available. See 

      Workaround

      1. Restore a previous version of the page where the text exists.
      2. Click on the elipsis ( . . . ) >> Resolved Comments.
      3. Notice that the reopen option will be available.
      4. Reopen it and delete the comment.
      5. Restore the latest version of the page and the resolved comment will remain deleted.

      Use Case

      Not having this option available anymore will refrain the users to ever delete the resolved comments. There is also a feature request to add a delete button. See: CONF-38891

        1. Screen Shot 1.png
          31 kB
        2. Screen Shot 2.png
          29 kB

              Unassigned Unassigned
              ajardim Artur J
              Votes:
              1 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: